Job Description

Responsible for all administrative tasks pertaining to the branch. They support the Branch Leader and are responsible for Payroll, AP/AR, Petty Cash, Inventory Control, Collections, Scheduling, Ordering, etc.

Essential Functions

Answer incoming calls from prospective customers promptly, politely, and successfully set appointments for Sales Consultants. Input and maintain all data related to leads and scheduling in our CRM systems. Effectively using computer workstations, various software and video conferencing (i.e. Zoom, Teams, Skype). Answer the telephone promptly and politely. Handle customer inquiries and complaints with utmost professionalism. Evaluate uninstalled new orders, identify opportunities for value added sales, and follow up with customer. Assisting the AC in projects as assigned. Adhere to all safety policies and procedures. Abide by all policies and procedures. Attend and participate in regular branch and/or regional meetings and training sessions. Able to speak clearly and persuasively; write clearly able to read and interpret written information. Ability to work collaboratively within the team for a common goal. Able to demonstrate accuracy and completion; monitors own work to ensure quality. Looks for opportunities to improve and promote quality. Prioritize work activities, uses time efficiently. Professional Dress and/or uniform, neat in appearance, observing rules of good grooming and hygiene. Regular attendance and punctuality are required. Perform other duties as assigned.

Qualifications

Education and/or Experience - High school diploma or general education degree (GED); and six to twelve months' related experience and/or training; or equivalent combination of education and experience

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: No less than 36 per week

Benefits:

Company events Dental care Extended health care On-site parking Store discount Vision care
Experience:

office : 2 years (required)
Work Location: In person