Job Description

Monday to Friday schedule (8am to 4pm) with holidays and weekends off. Hybrid work environment with only 1 to 2 days per week required in office depending on business needs.

TerraBurst is an underground infrastructure contractor specializing in trenchless sewer and water rehabilitation and replacements. We maintain a market leader position through our value approach driven by innovation, customer centricity, high-quality upgrades, and honest solutions. Terraburst.ca

The Administrative Assistant provides clerical support to the company to meet the end goal according to the company's core values, processes, and mission.

The Administrative Assistant's duties include bookkeeping, controlling and monitoring the main office phone line, handling incoming leads and inquiries, conducting follow-up phone calls, reconciling receipts, filing, and all other duties required to assist in clerical and reception objectives.

PRIMARY ASSIGNMENTS:

- Assisting in administrative tasks, including filing, bookkeeping, documenting, and office organization.
- Call customers for scheduling and post-project follow-ups.
- Provide excellent customer service.
- Answer and direct incoming phone calls.
- Manage the general inbox email and forward or respond to emails as applicable.
- Schedule estimates and update schedules as directed.
- Assist with customer communications, including sending emails and requests for information.
- Support field operations staff and management with administrative tasks.
- Oversee accounts receivable, including cheque deposits and follow-up on aging receivables.
- Assist in the development of proposals or presentations.
- Assist with posting job vacancies to support the company's hiring needs.
- Assist with marketing initiatives, including tradeshows, sales calls, and content writing.
- Perform other clerical and administrative duties as required.

ROLE QUALIFICATIONS:

- Experience in customer service/ as a receptionist.
- Excellent written and verbal communication skills.
- Competency in Microsoft Word and Google Workspace (G Suite).
- Experience with Quickbooks.
- Extremely organized and good time management skills.
- Ability to work under minimal supervision.
- Positive attitude.
- Drivers license and reliable vehicle is required to commute to the office or for other job commitments.

Job Type: Full-time

Pay: $23.00-$27.00 per hour

Expected hours: 40 per week

Additional pay:

Bonus pay Overtime pay
Benefits:

Casual dress Dental care Extended health care Life insurance Paid time off Work from home
Schedule:

8 hour shift
Experience:

Quickbooks: 1 year (preferred) reception/ customer service: 1 year (preferred)
Licence/Certification:

Drivers License (required)
Work Location: Hybrid remote in Foothills, AB