Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work setting
Retail/wholesale establishment/distribution centre
Tasks
Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Arrange travel, related itineraries and make reservations Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Respond to employee questions and complaints Oversee the preparation of reports Manage contracts Manage training and development strategies Organize and administer staff consultation and grievance procedures Oversee payroll administration Oversee the analysis of employee data and information Plan, organize, direct, control and evaluate daily operations
Computer and technology knowledge
Google Docs Electronic scheduler MS Excel MS Office MS Word MS Windows MS Outlook
Technical terminology
Business
Area of specialization
Correspondence Reports and records Invoices
Security and safety
Bondable
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment Tight deadlines Attention to detail
Personal suitability
Accurate Client focus Flexibility Organized Reliability Team player Judgement
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