Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work setting
Retail/wholesale establishment/distribution centre
Tasks
Determine and establish office procedures and routines
Schedule and confirm appointments
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Arrange travel, related itineraries and make reservations
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Set up and maintain manual and computerized information filing systems
Type and proofread correspondence, forms and other documents
Respond to employee questions and complaints
Oversee the preparation of reports
Manage contracts
Manage training and development strategies
Organize and administer staff consultation and grievance procedures
Oversee payroll administration
Oversee the analysis of employee data and information
Plan, organize, direct, control and evaluate daily operations
Computer and technology knowledge
Google Docs
Electronic scheduler
MS Excel
MS Office
MS Word
MS Windows
MS Outlook
Technical terminology
Business
Area of specialization
Correspondence
Reports and records
Invoices
Security and safety
Bondable
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Tight deadlines
Attention to detail
Personal suitability
Accurate
Client focus
Flexibility
Organized
Reliability
Team player
Judgement
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