Job Description

Job Overview

We're seeking an organized, friendly, and efficient Administrative Assistant to join our team, helping keep our operations smooth and our customers happy. If you excel in a lively environment and enjoy making a positive impact through customer service, we'd love to hear from you!

Key Responsibilities:

Act as the first point of contact for customers by greeting and assisting them with inquiries in person, on the phone, and through email Schedule appointments and manage workflow with our technicians to ensure seamless service Handle essential paperwork, including intake forms, insurance documents, and repair orders Manage invoicing, accept payments, and keep our financial records accurate and up to date Maintain an organized and welcoming reception and office space Collaborate with team members to ensure outstanding customer service and satisfaction Support management with additional administrative duties as needed

Qualifications:

Previous experience in an administrative or office support role, preferably in an automotive environment Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Calendar) Experience using Mitchell1 or similar automotive software is highly valuable High level of accuracy and attention to detail in managing records and data entry Strong communication and people skills, with a friendly and professional attitude Ability to manage multiple tasks and stay organized in a fast-paced setting Familiarity with automotive repair processes or terminology is beneficial High school diploma or equivalent; additional education or certifications are an asset Spanish language skills are an asset

Compensation:

Hourly rate: $16 to $20, based on experience and qualifications
If you're enthusiastic about customer service and ready to become a key part of our team, please send us your resume and a brief cover letter. We look forward to meeting you!

Job Type: Full-time

Pay: $16.00-$20.00 per hour

Expected hours: 8 - 17 per week

Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

Spanish (preferred)
Work Location: In person

Expected start date: 2024-11-11