The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.
An eligibility list may be created for similar positions and will remain in effect until exhausted.
The Office of the Public Guardian and Trustee of Manitoba (PGT) is a provincial government Special Operating Agency that is appointed as a last resort to provide a number of services to Manitobans. The Adult Services Section of the PGT is responsible for managing the personal care and property of Manitobans when the PGT has been appointed as committee or substitute decision maker for Manitobans who have been assessed as incapable due to a mental illness or an intellectual disability and there is no one else willing, able or suitable to act on behalf of the person.
To be considered for this competition you must submit an Application Screening Form and Resume. Complete the application screening form at the link below or contact Human Resource Services under "Apply to" to request a copy of the application form. The selection board may only rely on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit references, or other documentation at a later point if invited for further consideration.
CLICK HERE to Access the Application Screening Form
Conditions of Employment:
Must be legally entitled to work in Canada
Satisfactory Criminal Record Check with Vulnerable Sector Search.
Satisfactory Adult and Child Abuse Registry Checks.
Qualifications:
Essential:
Successful completion of a secretarial assistant training program and/or a combination of relevant experience and training in performing comprehensive secretarial duties . These may include composing, editing, and handling correspondence; managing a scheduling or diarization system; formal training in touch typing; maintaining both electronic and manual filing systems; and performing reception-related tasks.
Ability and genuine interest in supporting adults living with mental illness, dementia, or those who are vulnerable due to a mental disability.
Experience providing exceptional client service to the public in person, email, and/or over the phone.
Experience entering data and retrieving information from computerized systems and databases.
Effective verbal communication skills.
Effective written communication skills.
Experience handling and maintaining sensitive material in a confidential manner.
Ability to maintain accuracy and attention to detail.
Extensive experience and proficiency with Microsoft Word and Outlook or similar software applications.
Excellent interpersonal skills including the ability to interact effectively with departmental staff.
Ability to work independently with minimal supervision.
Strong organizational and time management skills.
Duties:
The incumbent will be required to support two or more Case Managers who manage adult client files where the PGT has been appointed committee or substitute decision maker. The incumbent will work independently and perform a variety of secretarial, administrative, and clerical duties such as composing correspondence, responding to queries from clients and external agencies in person or by telephone politely and efficiently, and providing accurate and efficient typing/word processing services. In addition, they will be responsible for all duties related to opening, maintaining and closing client files which may include typing correspondence, monitoring responses to correspondence, updating client data, requisitioning cheques, paying bills and debts as directed. The incumbent will also be responsible for maintaining a daily diary, a variety of client records, and perform other duties as required such as a back-up to reception.
WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE
ADVERTISEMENT NUMBER
AND
POSITION TITLE
IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.
Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resume and/or application must clearly indicate how you meet the qualifications.
Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.
We thank all who apply and advise that only those selected for further consideration will be contacted.
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