Job Description

Permanent Full Time




Reporting to the Associate Manager, Central Services & Strategy, you will be responsible for various administrative functions relating to third party documents mainly out of Quebec, but also including other provinces. You will work closely with other Administration Coordinators to support the effective distribution of third party documents to various business lines to ensure efficient handling.

Your key accountabilities will include:

Monitoring a shared mailbox for emails received from both internal business partners and external entities Mail preparation responsibilities - opening, date stamping and prepping for scanning. Triage Incoming Mail into a Document Management System Searching multiple Company systems for policy numbers/products and interpreting the results Distribution of the documents to the appropriate line(s) of business Ensuring document management system is up to date with all documentation/emails/product details Reviewing general phone line voicemails and responding or re-directing the inquiries

Required Competencies and Behaviours:

Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs. Minimum 2 years' experience working in an administrative role. Ability to independently manage own workload with well-developed organizational and time management skills, as well as strong attention to detail Strong technical skills (MS Word, Excel, Outlook, Foxit, document management software). Experience working with highly sensitive and confidential information as part of daily duties Knowledge of any one or more of the following Company systems is an asset (Mainframe (GWL), GPAS, DCT, Copilot, Siebel, GRS Solium, CISS, Univerys, Name Search Tool) The successful candidate must consistently demonstrate professionalism, diligence, discretion, and reliability. Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.


The base salary for this position is between

$38,300.00 minimum

- $51,800.00 maximum

annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.



Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.



Be your best at Canada Life- Apply today!



Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.



You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed. You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.



Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.



Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.



We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.



It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.



Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.



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