Job Description

• Provides exceptional customer service to enhance the patient experience.
• Performs a variety of duties including but not limited to:

• Greeting and triaging patients.
• Entering test orders from various requisitions into the Laboratory Information System.
• General administrative duties.

Required Skills

• Excellent computer skills with good working knowledge of healthcare data bases.
• Excellent organizational skills.
• Ability to work with minimal supervision.
• Demonstrates strong problem solving and troubleshooting skills.
• Strong team player with the ability to perform duties independently and with others.
• Excellent interpersonal and communication skills with a focus on client service and public relations.

Required Experience

• Previous PSC data entry experience within the past 6 months.
• Healthcare or clinical laboratory experience with knowledge of laboratory tests delivered.
• Demonstrated Microsoft Office computer
• Experience, courses or training in customer service and/or data

Minimum Qualifications

• High School diploma or equivalent.
• Relevant post-secondary education (E.g. Medical Office Assistant certificate).
• Medical Terminology and knowledge of medical laboratory

Other Information

• As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
• Please note that DynaLIFE positions are scheduled to transition to either APL or AHS on or before December 18, 2023
• The current shift indicated is subject to change due to operational requirements
• DynaLIFE is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all job applicants please identify any accommodation requirements by sending an email to accessibility@dynalife.ca to ensure their ability to fully participate in the recruitment process.
• All persons newly hired to DynaLIFEDx must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
• All persons hired to DynaLIFEDx must be authorized to work in Canada for any employer.
• Individuals hired into all positions must provide verification of their highest level of education.
• A secrity clearance will be required for employees newly hired to DynaLIFEDx.
• A security clearance with vulnerable sector completed may be required for employees newly hired to DynaLIFEDx
• Please note that only shortlisted applicants will be contacted. Thank you for your application.

This position is located at 211 - 31 Sunpark Plaza SE, Calgary, AB. .

DynaLIFE