Job Description

Administrative Assistant + AI Automation Champion

Future Client Management, Ops, or Office Manager Track | Burnaby, BC

Company:

About Better Way Lighting

We build the LED systems that light the world's biggest productions Avatar, Star Trek, The Last of Us, Lord of the Rings, and we do it with

No EGOS, Unbridled Curiosity, and a Commitment to Excellence

.

The Impact You'll Make

You'll be the first friendly voice clients hear, the steward of every outgoing shipment, and the systems thinker who spots repetitive admin work before it hits our to-do list. As volume rebounds, you'll help design the automations (n8n, Notion, , Claude, Gemini, OpenAI, etc.) that let us scale without adding chaos. With plenty of room to grow into a Client Management, Ops, or Office Manager role.

What You'll Tackle in Your First 6 Months

Client Service & Admin

Front-line phone & email support; draft quotes, orders, and invoices Keep RentalWorks and Notion data pristine, calendars synced, and the office humming Track inbound materials, ensure each delivery reaches the right teammate Liaise between the bookkeeper and staff.

Shipping & Logistics

Build UPS WorldShip labels; prepare customs docs, CARM & CERS filings Liaise with brokers, freight forwarders, and clients to keep gear moving Pack, label, and log every outbound order; maintain shipment history for accounting & inventory Monitor supply-chain news and trade-policy shifts that could affect our parts

Process & Continuous Improvement

Document SOPs as you go and flag friction points for automation Review vendor invoices, verify charges, and coordinate approvals with accounting Prototype simple low-code automations that save hours (we'll help you level up as our leadership team is working on very sophisticated AI tools)

Must-Haves

2+ yrs juggling shipping, CSR, admin

or

hospitality tasks in a fast-lane environment Accuracy obsession, spreadsheets, SKUs, and dollar signs line up every time Comfortable with cloud tools; keen to tinker with AI/automation platforms Calm multitasker who thrives when priorities shift minute-to-minute Eligibility to work on-site in Burnaby, 9 AM - 5 PM, Mon-Fri

Nice-to-Haves

UPS WorldShip, brokerage, or HTS code experience Notion, , n8n, or ChatGPT applied at work or in a side hustle Exposure to film/TV production or rental environments

Why Better Way

Real mentorship from an EO-member founder & creative technologist Extended benefits, casual dress, on-site parking, paid time off A clear growth path: as revenue scales, we'll hire to backfill the tasks you like least so you can specialize

How to Apply

Your resume (PDF) A short paragraph describing one process you automated, or wishyou could automate, and why it matters.

Check Us Out:

www.betterwaylighting.com

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Extended health care On-site parking Paid time off
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Ability to commute/relocate:

Burnaby, BC V5B 4R6: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you ever used an AI or automation tool like, n8n or Make.com in a professional or personal setting? If not do you have a keen interest to learn how to use these tools? Can you reliably work on-site in Burnaby from 9 AM to 5 PM, Monday to Friday? Are you interested in growing into a leadership role over the next 2-3 years?
Education:

Bachelor's Degree (preferred)
Language:

English (required)
Work Location: In person