Job Description

Location: Downtown Vancouver (in-person)
Schedule: Office hours
Term: Full-time (30 hours per week), Permanent
Compensation: $38.46/hour
Reporting to: Director of Sales
Application Method: Do not click "Apply Now". Interested candidates should send a cover letter and resume to discovercanadatours.vancouver@gmail.com with "Activities & Events Coordinator Lead" in the subject line.
Discover Canada Tours - a family-owned Canadian tour operator celebrating 20 years of adventures in 2025 - is looking for a self-motivated and detail-oriented Marketing Coordinator to join our dynamic team. This role is essential in helping us enhance our market presence, particularly in the digital space, through well-planned and executed marketing initiatives.
As a key member of the Sales team, you'll work closely with the Director of Sales to develop and deliver an engaging activity program for a designated account. This role emphasizes providing exceptional customer service while fostering a fun and community-oriented environment that supports the promotion of scheduled tours. Additionally, the position involves recruiting, training, and supervising the support staff needed to execute activities and events.
What You'll Be Doing:
- Managing, promoting, and selling tours and activities at a specific assigned account
- Planning, designing and organizing a monthly activity and events calendar
- Coordinating and leading activities and events such as walking tours, after school activities, sporting events, BBQs, themed parties and holiday events
- Executing in-school and industry related presentations
- Receiving and managing group inquiries, with a focus on the youth market from around the world, including:

• Coordinate and book all inclusions with suppliers
• Create and report rooming lists, activity manifests and other specific group inclusions
• Monitor release periods to avoid any penalties related to cancellation or reduction of blocks
• Prepare final documents including confirmed itinerary, passenger manifest, activity reservation numbers, etc
• Quoting and booking transportation (flights and/or bus) for groups in conjunction
• with operations and Travel agents
• Consult with Guides to confirm all aspects of the tour they are to guide

- Planning and overseeing the specified account's youth summer and winter camps (quoting, hiring, planning, and leading) in conjunction with the Manager of Commercial and Product Development
- Working with marketing team to create sales and marketing materials to attract new clients
- Working with the marketing team to send out marketing campaigns through social media and emails to attract new clients and accounts
- Attending industry specific trade shows to help secure new clients and tour options
- In conjunction with the WT Division lead, scheduling regular check ins with Account
Directors or appropriate account personnel
- Tracking activity and events accounting and preparing reports for account Directors
- Hiring, training and supervising support staff required for activities and events
Qualifications:
- Degree or diploma in business, tourism, or hospitality administration
- At least 1-2 years of related recent experience in hospitality or tourism administration OR the equivalent combination of education and experience
- Excellent organization, time management and communication skills
- Ability to multi-task and prioritize within tight timelines
- Ability to solve problems and work under pressure
- Ability to work with maximum accuracy, efficiency, and attention to detail
- Outgoing and ability to speak in front of a crowd
- Commitment to continuous self-improvement
- Professional attitude and appearance
- Commitment to the company's objectives
Position Attributes:
- Highly organized with strong attention to detail in planning and coordinating multiple events
- Creative and adaptable, able to design engaging activities for diverse audiences
- Confident communicator and supportive team leader who motivates others effectively
- Dedicated to providing exceptional customer service and building positive relationships
- Skilled problem-solver who remains calm and resourceful under pressure
- Professional, reliable, and committed to achieving company objectives
- Culturally aware and inclusive, fostering a welcoming environment for international clients
Why Work With Us:

• Fun, team-oriented environment with an adventurous spirit.
• Be part of a Canadian-owned company with 20 years of success in tourism.
• Exclusive access to FAM trips - see the places you're introducing to the world!
• Travel perks and discounts across Western Canada with our brands and partners.
• Room to grow in one of Western Canada's fastest-growing adventure travel companies.
• Staff events and excursions.
• Be part of diverse and global teamwork with colleagues coming from around the world.
• Competitive salary with attractive benefits plan and incentive package.
• Educational opportunities to grow your skill sets.

Our Core Values:

• Live the Adventure!
• Teamwork is Dreamwork!
• Go the Extra Mile!
• Have Fun Doing It!
• Be Good, Do Good!

Ready to Apply?
Due to the anticipated volume of responses, we will contact only those candidates who most closely
match our requirements.
Please refer to the top of the job posting for details on how to apply.

Skills Required