Timely processing of cheques from owners (current and postdates)
Quality review of Aged AR reports identifying units requiring red letters and liens.
Lien Process - final review for accuracy and quality
Condo Cafe - ensure timely response to all owners
Timely and accurate processing of ownership changes
Monthly Payment Manager Reports - quality review
Supervise/Train AR staff and provide guidance in handling daily duties and difficult problems, and when required.
Resolve difficult and contested issues with customers, answers questions regarding policies and procedures.
Processing owner credits and refunds
Any duties that may be required to maintain efficiency in the Accounts receivable department
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