Job Description

About Us

Artistic Skylight is an owned and operated family business for 43 years, located in Woodbridge, Ontario and winner of the Vaughan Chamber of Commerce 2019 Business Achievement Award for Manufacturing. A proud manufacturer that is engaged in the design, development, marketing and selling of quality residential, commercial and industrial skylights in Canada and the United States. Being a part of the Artistic Skylight family, we strive for exceptional customer experience and best-in-class leading manufacturing.

Job Summary

This position is to work at our office located in Woodbridge, as part of a team that is the first point of contact to all our new and existing customers. The ideal candidate will be able to quickly build a relationship with clients through inbound/outbound calls and emails, and initiate communication with customers to resolve past-due account balances.

Other key responsibilities will include customer service and data entry, including order processing, invoicing and account management.

Specific Duties and Responsibilities

Answer telephone and electronic enquiries and relay telephone calls and messages.

Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person.

Establish new customer accounts with terms.

Enter invoices and deposits into SAGE 50 system and email invoices to customers.

Enter payments received into SAGE 50 and email receipts.

Call customers when orders are ready for pick up and for payments due.

Handle and resolve internal inquiries related to accounts receivable.

Accurately file all processed invoices and documentation.

Prepare closing documents for holdback payments.

. Prepare detailed customer reconciliations and statements as required

. Very professional approach with internal and external customers

. Ability to take initiatives, meet deadlines and produce accurate results.

Any other office duties required.

Qualifications, Skills and Knowledge

Post-secondary education related to accounting or relevant work experience.

Minimum 2 years of previous experience in accounts receivable.

Previous experience with ERP and integrated accounting systems.

Strong communication and customer service skills in dealing with internal and external customers.

Fluent in English reading, writing and speaking is a must.

French, Spanish or Portuguese is an asset.

Detail-oriented and strong organizational skills and excellent data entry with high degree of accuracy.

Good investigative and reconciliation experience.

Ability to work with strict deadlines in a fast-paced environment.

Knowledge of Microsoft suite, with a high proficiency in Microsoft Excel.

Work Location: In person

Job Types: Full-time, Permanent

Pay: $22.00-$25.00 per hour

Benefits:

Casual dress Dental care Extended health care On-site parking RRSP match Vision care
Application question(s):

Will you be able to reliably commute to Vaughan, ON for this job? Are you legally entitled to work in Canada?
Experience:

accounts receivable: 2 years (preferred)
Work Location: In person