Accounts Receivable Specialist

Ottawa, ON, CA, Canada

Job Description

Bold ideas need dependable infrastructure and people who can build and maintain it.

At Qu, we run sovereign, in-country infrastructure, data centres, cloud, and managed services, so Canada's builders and innovators can move fast without trading away control. Your work will help keep data close to home, accelerate teams, and scale growth for the builders and dreamers who rely on us.

We're building for decades, backed by InfraRed Capital Partners and Sun Life. We're small by design, 120 people, so your voice carries and your impact shows. You'll work on real problems that matter: to take the routine and the complex off our customers' plates so they can focus on what they need to grow.

If you want your best work to power someone else's moonshot, this is your place. Quiet power, built for the builders and the dreamers. We're Qu.

About the role

We are seeking a customer-focused and detail-oriented Accounts Receivable (AR) Specialist to join our finance team. The AR Specialist will be responsible for managing receivables, ensuring timely collection of payments, and maintaining strong customer relationships. This individual will work closely with our sales and operations teams to resolve account issues and deliver an excellent customer experience.

What you'll do



Collections & Customer Service

Monitor customer accounts and follow up on overdue balances in a professional, customer-centric manner. Respond promptly to customer inquiries regarding account status and payment details. Partner with sales and operations teams to resolve billing disputes or discrepancies.

Cash Applications & Reconciliations

Coordinate with the Junior Accountant to ensure customer payments are applied accurately and timely. Reconcile AR subledger to the general ledger on a monthly basis. Investigate unapplied or misapplied cash and resolve issues promptly.

Reporting & Controls

Prepare AR aging and collection status reports for management review. Escalate high-risk accounts or collection concerns as appropriate. Assist with month-end close by providing AR-related schedules and reconciliations. Support the implementation of AR-related internal controls and process improvements.


Qualifications



3+ years of experience in accounts receivable, credit & collections, or related accounting role. Strong communication and interpersonal skills with a customer-service mindset. Proficiency with Microsoft Excel; experience with ERP systems is an asset. Detail-oriented with excellent organizational and time management skills. Ability to work independently while collaborating across teams in a fast-paced environment.


Why Join Qu



Be part of a once-in-a-career opportunity to shape Canada's newest independent and data sovereign data centre and cloud services platform. Work with a passionate leadership team committed to building a high-performing, customer-centric culture. Competitive compensation, benefits, and significant opportunity for career growth as the company expands its product suite.


?At Qu, we are committed to building an inclusive, equitable, and accessible workplace where all employees feel respected and supported. We welcome applications from people of all backgrounds.

We are also committed to providing accommodation throughout the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs, in accordance with applicable human rights and accessibility legislation.

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Job Detail

  • Job Id
    JD3023087
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, CA, Canada
  • Education
    Not mentioned