Job Description

The Accounts Receivable Specialist assists the Credit Manager and team in collecting money owed on customer accounts, reconciling customer accounts and answering questions for internal and external customers, while taking into consideration the company's commitment to our seven core values such as Sustainability (people, planet, and profit) in the planning and implementation of all actions related to the area of responsibility.



Permanent Full-Time (40 hours)

Monday to Friday 8:00 am - 4:30 pm; Hybrid

In this role, you will:

Reconcile Accounts Receivable accounts including investigating customer claims, issuing and applying credits, and performing collections Assess the risk level and credit worthiness of customers based on past history, credit reports, and identifying trouble signs and concerns through conversation Work with international customers and payment securities such as Letter of Credit and Documentary Collections Ask appropriate questions to gain insight and understanding of a customer's financial situation, true intent, and overall character Analyze the documents given, references and credit reports, ensuring proper securities are obtained for establishing Payment Terms and Credit Limits for new accounts

You have:

Financial Management or Accounting Diploma, or equivalent experience (3+ years) High proficiency with Microsoft Word and Excel Experience with high-volume key accounts High proficiency with written and spoken English Knowledge of Syspro or similar accounting software (an asset) Proficiency with written and spoken French (an asset) Customer service and collection experience (an asset)

You get:

Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company provided RRSP Loyalty share program (based on service length) $300.00 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors

Why us?



We're much bigger than you think, 30+ natural health brands loved across North America Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here:

https://ca.naturalfactors.com/pages/our-nature



This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!



All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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