Job Description

Who We Are

We are a dynamic, growth-oriented and safety-focused company. Our organization has been deemed to be an \xc3\xa2\xe2\x82\xac\xc5\x93essential service\xc3\xa2\xe2\x82\xac\xc2\x9d by providing collection and processing for Waste and Recycling that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employees to support our growing company and play a crucial role in waste diversion. Emterra is proud to be recognized as one of Canada\xc3\xa2\xe2\x82\xac\xe2\x84\xa2s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE) and WEConnect International.

Who You Are

You have a can-do attitude and take pride in delivering excellent customer service to our residential customers. You always bring your \xc3\xa2\xe2\x82\xac\xc5\x93A\xc3\xa2\xe2\x82\xac\xc2\x9d game by being your best and by operating with integrity.

Are you ready to jumpstart your career by joining one of Canada\xc3\xa2\xe2\x82\xac\xe2\x84\xa2s greenest employers and become part of the environmental solution? If so, apply now!

Reasons to Apply, Stay and Grow with Emterra:

• Opportunity to be part of one of Canada\xc3\xa2\xe2\x82\xac\xe2\x84\xa2s Greenest Employers!
• Competitive wages and annual wage increases!
• Comprehensive health benefits (drug, dental, vision, LTD, life insurance)!
• Employee Assistance Program, paid for by the Company!
• Tuition reimbursement program and professional development support!
• Employee discount programs!
• Be part of an organization that wans to learn and grow!
• Ability to have impact and make change!

Job Duties:

• Understand customer contracts;
• Complete collection phone calls on past due accounts on a daily basis;
• Reconcile customer accounts;
• Respond to inquiries from customers and internal operating locations;
• Analyze customer payments to properly apply to billings;
• Prepare monthly reporting of overdue accounts and other miscellaneous reporting requirements;
• Maintain up to date and accurate customer files;
• Ensure compliance to Company policies and procedures;
• Perform other Business related duties as required.

Requirements:

• The ideal candidate should possess strong proficiency in both English language skills and Microsoft Excel

• Completion of high school GED equivalency;
• One year of Accounts Receivable experience preferred
• A customer focused approach to dealing with internal and external stakeholders
• Strong organizational and time management skills to function in a deadline driven environment;
• Strong communication and interpersonal skills, and the ability to work well with employees at various levels of the organization;
• Ability to work independently and as part of a team

Emterra Group is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest, however only those selected for an interview will be contacted.

Emterra Group