Accounts Receivable Clerk


BC Clinical & Support Services
Burnaby, BC


Reporting to the Manager, Revenue Operations or designate, the Accounts Receivable Clerk invoices patients, medical service plans and other organizations. Identifies outstanding accounts and corrects discrepancies. Follows up on delinquent accounts through methods such as telephone calls, written reminders or referral to collection agency. Maintains and updates collection files and responds to inquiries regarding accounts.

What you\xe2\x80\x99ll do

• Invoices patients, medical service plans and other organizations for activities such as patient services, programs, lab tests, medical insurance claims, Alternative Payment Program claims, contract recoveries and provision of drugs.
• Processes invoices and related payments by performing tasks such as entering invoices and payments in batches, verifying batch totals with source documents, comparing payments received to the invoices recorded, identifies discrepancies and following up with patients or billing agencies.
• Prepares routine journal entries from a variety of source documents.
• Reconciles sub-ledger to general ledger control account by performing tasks such as reviewing data and identifying discrepancies, and making adjustments.
• Review patient accounts age reports to identify reasons accounts are outstanding. Identifies discrepancies and makes adjustments.
• Performs follow-up on delinquent accounts by performing tasks such as making phone calls, sending written reminders or referring to a collection agency. Refers all recommended write-offs, transfer of delinquent accounts to collection agency, and alternate payment arrangements to the supervisor.
• Prepares collections listing and supporting documentation to transfer delinquent accounts to collection agencies.
• Maintains collection files, updates collection agencies when payments are received and answers questions regarding outstanding accounts.
• Assists with review of revenue variances and patterns by performing tasks such as collecting data and providing reports on areas such as invoice volumes and customer status.
• Performs other related duties as assigned.

What you bring
Qualifications

• Grade 12, successful completion of a recognized accounting course and two year\xe2\x80\x99s recent related experience or an equivalent combination of education, training and experience.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC\'s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to supervise
• Ability to operate related equipment.

What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That\xe2\x80\x99s why we\xe2\x80\x99re focused on your care too \xe2\x80\x93 offering health, wellness, development programs to support you \xe2\x80\x93 at work and at home.

• Join one of BC\xe2\x80\x99s largest employers with province-wide programs, services and operations \xe2\x80\x93 offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San\xe2\x80\x99yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $27.56 / Hour
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 08:00 - 16:00 (Monday to Friday)
Requisition # 166795E


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


What we do


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people \xe2\x80\x93 Be compassionate \xe2\x80\x93 Dare to innovate \xe2\x80\x93 Cultivate partnerships \xe2\x80\x93 Serve with purpose.


Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services


PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.


One of PHSA\xe2\x80\x99s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya\'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.


Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission\xe2\x80\x99s Calls to Action (2015), In Plain Sight (2020), BC\'s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.


ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca


Please note the internal job posting will no longer be accessible after the expiry date of June 7, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday \xe2\x80\x93 Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.