Job Description

with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Regina, Saskatchewan.

**Please note: This is a 13-month contract opportunity.**

Who is eXp Canada?

Doing the audacious is part of eXp Realty\'s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty - a 6x Glassdoor Best Places to Work organization!

About the team

A finance department\'s activities can have a tremendous impact on an organization and its general performance, eXp Realty is no exception. Our finance team provides critical information to leadership for effective management and successful outcomes. We work closely with management throughout the organization, we manage equity, we identify risk management, ensure cash flow management as well as handle tax management. As a successful member of the finance team you will problem solve, be highly analytical, extremely detail oriented and be a top notch communicator.

What you will do:

This individual must have high attention to detail and has excellent communication skills. Enjoys working in a fast paced environment

• Ensure all Agents correspondence is acknowledged within 2 hours
• Ensure Agents inquiries are directed to the appropriate department
• Regularly meet with AST Lead to be aware of all changes/updates to policy and procedures
• Prepare Employment verification letters when requested
• Prepare Report of Earnings to Agents and send T4A and tax sheets when requested
• Filing for various departments within the Finance Department
• Receive and deposit cheques received from Canada Post or various couriers through the FTNI App or In person at a branch when required.
• Organize and store physical cheques in accordance with retention policies, until shredding requirement at which time, can shred
• Forward any mail to agents or other departments as identified
• Follow up with Other Brokers/Lawyers for outstanding A/R as noted on the Funding & Productivity Reports

How you will make an impact:

• Be the subject matter expert in your area of expertise.
• Perform designated job tasks efficiently and within the provided time frame.
• Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
• Attend virtual meetings, provide updates on progress, and actively participate in discussions.
• Adhere to company policies and guidelines, including data security and confidentiality.
• Complete assigned projects, assignments, or tasks with attention to detail and quality.
• Manage and prioritize workload effectively to meet deadlines and deliver results.
• Continuously update job knowledge by participating in training opportunities or self-directed learning.
• Collaborate with colleagues on shared documents or projects using remote collaboration tools.
• Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
• Ensure availability and responsiveness during agreed-upon working hours.

How you will grab our attention:

• Agile/Flexible attitude
• Strong attention to detail required
• Excellent customer service abilities: written and verbal communication must be superb
• Excellent critical thinking and problem solving skills
• Team player - able to complete individual tasks as well as work on a team to accomplish a goal
• Experience in the real estate industry strongly preferred
• Excellent communication skills both written and verbal
• Experience in coordinating events and group activities
• Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
• Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
• Remote Work experience required
• Dedicated home-office/work space
• Advanced Trello experience preferred
• Aptitude for using online platforms and softwares to work remotely

Education:

• 3+ years experience working in a customer service environment
• Must be very well organized and able to multi-task
• Willing to work additional hours if required

Competencies:

• A seasoned, experienced professional with a full understanding of the area of specialization; resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented, journey-level position.
• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise.
• Normally receives little instruction on day-to-day work, general instructions on new assignments.
• Typically requires a minimum of 5 years of related experience with a Bachelor\'s degree; or 3 years and a Master\'s degree; or a PhD without experience; or equivalent work experience.

Working Conditions:

Remote Location: This position allows you to work from any location with a stable internet connection. You will need to provide your own suitable workspace and internet access. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

Work Hours: While there is flexibility in work hours, you will be expected to maintain regular availability during designated core hours for collaboration, meetings, and communication with the team. Outside of core hours, you can schedule your work to accommodate personal commitments or preferences, as long as it does not compromise project deadlines or team collaboration.

Equipment and Expenses: You will be responsible for maintaining a company computer, internet connection, and other necessary equipment. Any work-related expenses will be discussed and agreed upon in advance with the company.

Company Meetings: Occasionally, you may be required to attend in-person meetings or training sessions at the company\'s headquarters or other designated locations. Prior notice will be provided, and any associated expenses will be covered by the company. Anticipated travel 0% - 20%.

Note: The above working conditions are subject to change based on company policies and the nature of specific projects or assignments. Any modifications or updates will be communicated in a timely manner.

What eXp Canada provides:

• Medical, Dental, Vision, Long-Term Disability
• Life Insurance and AD&D
• Subscription to Calm and Vitality Wellness Programs
• Paid Vacation
• Paid Holidays
• Up to 4 Paid Personal Days
• 5 Paid Sick Days
• One time stock option
• $20/pay cheque for the first two pays of the month for your mobile phone/internet
• RRSP employer match will be available in the near future
• Fully remote environment
• Amazing company culture
• And more..

eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

eXp World Holdings, Inc. (Nasdaq: EXPI) Copyright \xc2\xa9 eXp World Holdings, Inc. All Rights Reserved.

eXp Realty