Job Description

Company:

Trinity Power Rentals, a Sunbelt Solomon Company

Job Title: Accounting Collections Specialist

Location:

Coquitlam, CA

Job Type:

Full Time & In-Office

Reports To:

Finance Team Lead/Business Unit Controller

Job Summary:

The

Accounting Collections Specialist

is responsible for managing the collection of outstanding accounts receivable. This role requires strong communication skills, attention to detail, and the ability to negotiate payment terms while maintaining positive customer relationships. The ideal candidate will work with the invoicing team to tackle issues, ensure timely collections, reduce bad debt, and support the overall financial health of the company.

Key Responsibilities:

Monitor accounts receivable and follow up with customers on outstanding balances via phone/email Act as a key liaison for our clients addressing any invoice issues as identified and escalating internally to resolve disputes Work closely with customers to negotiate payment plans and keep the customer's information up to date in the ERP system Maintain accurate records of all collection efforts, including communications, promises to pay, and payment plans. Collaborate with the project/service teams to address billing disputes or inaccuracies (e.g. rental dates, off-rented items etc.) Generate and analyze aging reports to track past-due accounts and present status quo of 60+ receivables keeping them under 5% over the long term. Recommend accounts for escalation to higher management to leverage their relationships in an effort to collect receivables. Help with payment processing when the Invoicing Specialist is on vacation and or needs help. Assist in accounting tasks relevant to collections over the course of the month. Help improve existing collection processes through observations of daily work patterns.

Qualifications & Skills:

Experience:

Minimum of 3 years of experience in accounts receivable, collections, or credit management. Strong negotiation skills; communication skills (written & oral) and problem-solving skills. Proficiencies in invoicing systems, accounting software and Microsoft Office are an asset. Ability to work independently and manage accounts effectively (in both CA and US) High attention to detail and excellent organizational skills. Knowledge of collection laws and dispute resolution techniques is an asset.

Preferred Qualifications:

* Experience working in the rental industry is an asset.