Job Description

Join a team where your passion meets purpose! We're not just colleagues - we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.

About You:

You will be responsible for supporting the day-to-day payments of claims from multiple trust bank accounts. You will be reporting to Senior Manager, Finance Operations. This position will play a key role in maintaining the 1 day turnaround deadlines on claim payments, as well as supporting Accounting as required.

Your day-to-day will include:

Assists the claims department with problems or questions regarding the status of claims payments. Performs sanctions checks on all parties paid via claims process & works with compliance to resolve any escalations. Submit and confirm direct deposit file from various banks and void any rejected transactions Void/Trace claims payments Maintain accurate financial records Find and correct inconsistencies Maintain client confidentiality Investigate returned mail Represent MSH professionally, internally and externally, and work well with partners and clients Integration of daily claims batches. Issuing of cheques, EFT payments and other forms of claims payments in the correct amount provided by the Claims department. Sending out EOBs (Explanation of Benefits) and other forms of proof of payment. Posting claims payments in the general ledger. Assist with compilation & maintenance of KPI's and documentation for ISO.

What You'll Bring:

Three or more years of experience in an accounting position particularly within an AP department or a Claims department. Ability to communicate effectively with people at all levels throughout the organization. Exceptional time management and organizational skills Outstanding communication skills - written and verbal Thrive in a fast paced, high-volume environment Ability to take initiative and demonstrate sound judgement Computer proficiency, including MS Office (especially Excel) Ability to learn new software Intermediate level Microsoft Excel.

Preferred Skills

Prior work experience at an insurance company, brokerage or managing general agency. Prior experience making a high volume of payments on a daily basis. Not necessary, but nice to have
If you don't meet every qualification listed, we encourage you to apply. At MSH Americas, we value diverse backgrounds, perspectives, and experiences. We are proud to be an equal opportunity employer committed to fostering an inclusive and supportive environment. If you require reasonable accommodations at any stage of the application process, our Human Resources team is here to support you.

Job Type: Fixed term contract
Contract length: 6 months

Work Location: Hybrid remote in Calgary, AB T2P 3H5