Job Description

At Touchmark, our talented Team Members don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills. In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team.



ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:



I AM AN ALLY o I AM A FRIEND o I AM A GIVER



As the Accounting Assistant, you will provide essential support to both the Accounting and Human Resources functions. Your primary responsibilities include Accounts Payable, Payroll, and related financial processes, while also supporting Accounts Receivable, billing, month-end reporting, and HR operations, including recruitment, onboarding, and employee benefits administration. You will collaborate closely with department managers and the Central Office team to ensure smooth and compliant operations within our retirement community.

The ideal candidate will have:

Associate degree or equivalent required; Bachelor's degree a plus. 2-4 years of experience in accounting and payroll, including administering payroll and supporting HR clerical duties. Minimum 2 years' experience maintaining HRIS; Dayforce HCM experience is a plus. Experience with computerized accounting software (e.g., RealPage, Yardi, Sage 50). Familiarity with HR information systems (e.g., Ceridian Dayforce, UltiPro). Proficient in Microsoft Office, with intermediate to advanced Excel skills Canadian Payroll Association Certification is an asset.

Key Responsibilities:

Model the Touchmark Values in decision-making and interactions with team members, residents, and guests. Ensure that the department adheres to the Touchmark Gold Standards Maintain a professional demeanor, work collaboratively, and always provide excellent customer service. Responsible for Accounts Payable and Payroll, including accurate data entry and reporting. Assist with Billing and Accounts Receivable Support month-end and year-end financial reporting. Utilize HRIS systems for recruitment, onboarding, payroll modules, and accurate record-keeping. Facilitate new hire orientation and HR/IT enrollment. Maintain correspondence, filing, and general office documentation. Ability to multitask in a fast-paced environment, troubleshoot issues, and identify solutions. Demonstrate excellent interpersonal, verbal, and written communication skills, organizational and follow-up skills, and effective time management to prioritize work. Maintain confidentiality of all Payroll and Human Resources data. Regular, predictable, and reliable attendance and punctuality Perform all other duties as assigned. This position requires regular contact with vulnerable adults, which may be unsupervised at times.

Payroll



Process Payroll timely and accurately. Preview community payroll for accuracy and resolve discrepancies to ensure accurate posting. Perform General Ledger reconciliations after every payroll run. Run and post required reports (i.e., labor, payroll register, union dues, etc.) Process payroll-related journal entries. Calculate and prepare manual checks as needed. Process stops payments and voided checks. Respond to team inquiries, including payroll, unemployment, and prepare employment verifications. Assist in the coordination and interaction with federal, provincial, and other agencies on issues pertaining to employee compensation or mandatory deductions. Research and report on benchmark compensation data.

Human Resources



Ensure that the insurance carriers receive and process the enrollee's information and that deductions are properly made. Research and respond to questions regarding team member benefits and function as a liaison between team members and insurance carriers to ensure timely resolution of issues. Assist with annual Open Enrollment, including communication and coordination with carriers. Conduct reconciliation and processing of payments for all benefits invoices. Document and maintain administrative procedures for benefit processes. Maintain accurate and up-to-date human resources files, records, and documentation. Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to appropriate senior-level HR staff or management. Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Provide clerical support to the HR department. Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations. Assist with recruitment and onboarding, and activities, including helping employees with ID tags and punch-in/out.

HRIS



Troubleshoot and resolve transactional HRIS activities. Provide technical support and training to HRIS users. Ensure accuracy and completeness of data in HRIS. Conduct HRIS data audits as required. Monitor benefits carrier file feeds to ensure completion and transmission. Schedule and maintain labor analytic reports for delivery to decision makers. Respond to ad-hoc report requests, training users on how to pull needed data and generating reports when security needs dictate. Provide support on ad-hoc projects.

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 35+ hours per week, which includes:

Paid sick leave Health, Dental, Long-Term Disability and Life insurance for employees and eligible dependents Education assistance Retirement plan Employee Resource Program

Touchmark has over 2,400 team members and is a privately-owned company with a long history of success. Check us out at www.Touchmark.com

We're growing. Are you?