Job Description

About the Niagara Association of REALTORS (NAR)

The Niagara Association of REALTORS (NAR) represents nearly 1,500 REALTORS across the Niagara Region, supporting members through innovative technology, professional development, strong governance, and community leadership.

As a progressive and member-focused organization, NAR is proud to provide industry-leading service and advocacy to strengthen the region's real estate profession and the communities our REALTORS serve.

About the Role

The Accounting and Member Services Coordinator plays a key role within NAR's Core Services Department, supporting both the financial operations of the Association and the delivery of exceptional service to our members.

This full-time position is ideal for a detail-oriented, service-driven professional who thrives in a collaborative team environment. The successful candidate will oversee full-cycle accounting processes while managing member onboarding, reporting, and administrative coordination.

You'll work closely with the Executive Officer and Operations Manager to ensure the accuracy, efficiency, and professionalism that NAR members rely on every day.

Key Responsibilities

Financial Administration

Manage full-cycle accounting, including accounts payable, accounts receivable, invoicing, deposits, reconciliations, and collections. Maintain the general ledger and prepare monthly financial statements and reports. Assist with budget preparation, annual audits, and Finance Committee reporting. Process bi-weekly payroll, benefits administration, WSIB reporting, and related payroll functions. Ensure compliance with NAR's accounting procedures and accurate financial record-keeping.

Member Services Coordination

Serve as the first point of contact for member inquiries, applications, and renewals. Maintain member records in the AgentBook member management system and submit reports to OREA, CREA, and vendors as required. Coordinate new member onboarding and communication to ensure members are informed, engaged, and equipped for success. Prepare monthly membership reports for internal publications and the Board of Directors. Support in-office services including product sales, lockbox administration, and payment processing.

Administrative & Team Support

Greet visitors and members professionally, assisting with front-line office needs. Contribute to ongoing improvements that enhance efficiency, member value, and financial accuracy.

Qualifications

Diploma or degree in Accounting, Bookkeeping, Business Administration, or related field. Minimum 3-5 years of experience in accounting, administration, or membership coordination (association or not-for-profit experience preferred). Proficiency in QuickBooks Online, PayWorks, and Microsoft Office Suite (Excel, Word, Outlook). Experience with membership management systems such as AgentBook or similar platforms is an asset. Strong analytical, organizational, and communication skills. Demonstrated ability to manage confidential information with professionalism and discretion. Proven ability to multitask and meet deadlines in a dynamic environment.
Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Ability to commute/relocate:

St. Catharines, ON L2R 4L4: reliably commute or plan to relocate before starting work (required)
Application question(s):

How many years of accounting and bookkeeping experience do you have? What accounting and bookkeeping certifications do you have? To help us understand alignment with our compensation range, what is your expected starting salary or desired salary range for this role?
Work Location: In person