Job Description

We are OneTEAM Sports Group, Canada's largest and most trusted provider of sports equipment, branded apparel, and custom accessories. For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and communities across the country. To us, sports are a way of life. This belief, and the values that come with it, guide us every day.

We're currently looking for a full-time Account Support Representative to join our growing team. This role is located onsite at our Home Run Sports location in Winnipeg, MB. The primary responsibilities include assisting sales staff along with customer enquiries over the phone and online while assisting different departments with order processing. This includes explaining company products, services, prices, delivery, lead times and having the ability to recommend various products to meet the customer's needs.

Efficient sales order processing with strong organization

Prepare sales quotes and source product

Complete, process, and maintain applicable paperwork and records

Gather information, research/resolve, inquire and log customer calls

Lead the sales order process resourcing multiple departments along the way

Respond to telephone and email enquiries from sales staff and customers

Handle customer inquiries related to product function or the replacement of products

Maintain current supplier product details, availability, delivery lead times and prices

Develop strong customer relationships in order to help achieve sales targets

Over 2-years experience in a customer service setting

Strong communication skills, both verbal and written

Excellent organizational skills and attention to detail

Able to function as part of a team in a fast-paced work environment and able to work independently

Experience with Microsoft Office (Excel, Outlook, and Word), Microsoft Teams and OneDrive

Experience with NetSuite a definite asset

Versatility, flexibility, and a willingness to work within frequently changing priorities

Location: Winnipeg, MB

OneTEAM Sports Group offers a competitive compensation package including benefits, and a fun yet challenging work environment. If you are interested in joining our team, please submit your resume to hr@oneteamsports.com

While we appreciate the interest of all applicants, only those under consideration will be contacted for an interview. Thank you for your interest in OneTEAM Sports Group!

Job Types: Full-time, Permanent

Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Vision care
Work Location: In person