Account Supervisor (crm)

Toronto, ON, Canada

Job Description


BIMM is booming, so we\xe2\x80\x99re looking for an Account Supervisor to join our team!

Who we are

For over 40 years, we\xe2\x80\x99ve crafted flawless data driven creative solutions for some of the biggest brands in Canada and across the globe. Everything we do is guided by a simple philosophy: marketing with greater certainty. We love creating amazing integrated brand experiences for our clients that deliver real business results.

We all act as one unit and believe in \xe2\x80\x9chaving every BIMMER\xe2\x80\x99s back\xe2\x80\x9d. Nice people only. Egos need not apply.

Who we\xe2\x80\x99re looking for

As the Account Supervisor on the business, you will lead and manage agency resources to ensure the delivery of high - quality service and advertising, so that all client needs are met on time and on budget. The ideal candidate for this role is a motivated and energetic individual who possesses strong organizational skills, takes initiative, enjoys finding solutions, is detail-oriented, and takes extreme pride in their work. The ideal candidate is also curious about building personalized customer experiences for the clients they work on.

Responsibilities

  • Ensure that all projects are executed to plan through managing the internal team, agency resources and workflow process
  • Fully understand the clients\xe2\x80\x99 business and maintain current industry knowledge
  • Develop a positive and partnering relationship with all clients and their agencies
  • Take an active role building the clients\xe2\x80\x99 business, generating new strategies and anticipating advertising needs
  • Ensure that the team produces all client work with the highest level of quality, ensuring that creative is on strategy
  • Challenge the status quo for the best results for the client and the agency
  • Provide POVs as they relate the clients\xe2\x80\x99 business
  • Review all briefs and provide constructive feedback to the team as necessary
  • Keep the Account Director informed of account activities
  • Resolve internal challenges as they are identified and utilize the support of the leadership team as needed
  • Own and monitor the competitive intelligence process
  • Assist with managing fiscal budgets and internal budgets
  • Provide input into staffing plans, budgets and promotions
  • Take an active role in building a positive agency culture
  • Take an active role in developing all direct reports, providing mentorship and a positive work environment
  • Assist in conducting performance reviews
Requirements
  • Minimum 5 years of experience in an agency environment
  • Solid understanding of agency and creative processes (especially mass media)
  • Previous experience in retail is an asset
  • Track record of building strong client relationships
  • Solid presentation skills
  • Ability to motivate, lead team members and delegate tasks
  • Proactive
  • Results and quality driven
  • Demonstrated fiscal management skills
  • Exceptional organizational and time management skills
  • Proven ability to multi-task and set priorities in a fast paced environment
  • Agency experience in CRM and digital marketing
  • Knowledge of email, CRM and targeted digital marketing and testing
Nice to have
  • Experience working with multiple agency partners
  • Post-secondary education (marketing/advertising)
  • Social media community management
What\xe2\x80\x99s in it for you?
  • Work Life Balance with BIMM days: Spend your birthday any way you\xe2\x80\x99d like, as long as it\xe2\x80\x99s not at the office. Extra day off to enjoy every summer holiday and a week-long end-of-year break. Boo-yah!
  • Benefits: We offer a comprehensive health & dental benefits plan with an Employee Assistance Program. BIMMers are also given extra $$$ to put towards wellness or health-related needs. Did we mention our RRSP with matching? A lil BIMM bonus to build your bank.
  • Culture: Our squad is fun, friendly and entirely egoless. Our social committee plans BIMM bashes, Tasty Thursdays and quarterly outings like candle making workshops, board game nights, Jays games and cooking classes. Our summer and holiday parties are quite memorable as well! Having Fun Everyday is one of our core values.
  • We believe in working & meeting with purpose. We observe a hybrid working model in our beautiful dog-friendly office located in the Distillery District, stuffed with snacks.
  • Belonging: Our dedicated DEI committee provides thought-provoking insights which are reflected in our work; They also organize engaging awareness activities and events to showcase BIMMER\xe2\x80\x99s professional talents and personalities. What talents might you bring? :)
  • Growth: BIMM is part of
which gives our employees access to the network\xe2\x80\x99s resources, training, offices, and more. We also prioritize your personal and professional development with opportunities like on-site Lunch n\xe2\x80\x99 Learns, conferences and online courses. Love 2 Learn.

BIMM is committed to providing an environment that is inclusive and accessible. We are an equal opportunity employer and consider all applicants for employment without discrimination. Please let us know if accommodation for the recruitment/interview process is required and we will work with you to make sure your needs are met.

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Job Detail

  • Job Id
    JD2188600
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned