Job Description

Main Purpose of the Role:

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The Account Owner is the primary point of contact with the customer and provides customer/technical support, planning and optimization for the account. The Account Owner maintains and develops relationships with existing and new clients while ensuring the best possible revenue for ZIM.

Main Tasks:

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This job description reflects management's assignment of essential functions; nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Meets with clients for negotiating rates and closing deals Delivers all sales presentations to key clients Develops and implements strategic sales plans Develops new accounts Establishes and coordinates specialized rates (per commodity - if/when mandate has been assigned to him/her) for each office Communicates with other offices in respect to specialized rates Forecast and track key account metrics CAN Marketing Report (weekly) Weekly target report Monitor and manage account's business volume and revenue metrics within our company ZRM system Maintain and log sales activities in the ZRM system. Generate periodic customer forecast figures. Respond to inquiries, by email or phone, from clients/vendors and other ZIM Offices Act as a back-up to team members


Requirements:


C.E.G.E.P. (or equivalent) diploma Three to five years related experience or equivalent combination of education and experience. Bilingual Computer Literacy


Function:


Countries & Business Development