Job Description

A growing global company. Endless career and development opportunities.

When you join Ritchie Bros., you\xe2\x80\x99ll be part of a diverse, global team that\xe2\x80\x99s focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at .

If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you\xe2\x80\x99re out in the field or back at your office, you\xe2\x80\x99ll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.

We\xe2\x80\x99re looking for a Account Manager \xe2\x80\x93 Vendor Services (MPT) in Burnaby, British Columbia. This is eligible for Fully Remote work arrangement.

The Opportunity:

The Account Manager \xe2\x80\x93 Vendor Services (Micro Private Treaty) is responsible for the execution and overall management of the \xe2\x80\x9cMPT\xe2\x80\x9d relationship with sellers involved in private sales. As the point person for the sellers and RBFS Account Managers, the Account Manager \xe2\x80\x93 Vendor Services (MPT) is responsible for driving business outcomes and high customer satisfaction. As such, the MPT AM is expected to coordinate both internal and external resources to meet customer goals.

In this role you\xe2\x80\x99ll:

Point of contact for RBFS Account Managers, Doc and Funding Department and sellers for all MPT and Contract related tasks across all sales channels at RBFS.

Contacts MPT sellers to collect the required documentation to have a consignment contract created.

Assists with Search and collection of waivers when required.

Explains the timeline and process to sellers who enter into MPT opportunities.

Builds and maintains a strong and trusting relationship with internal and external customers and handles the administrative tasks related to all opportunities regarding Micro Private Treaty and Consignments thereby providing the AMs with more customer facing selling opportunities.

Here\xe2\x80\x99s what you bring:

2+ years of relevant Sales and Administration experience

Preference for Financial Services or Equipment Financing industry experience

Minimum high school diploma. A university degree in the field of business would be considered an asset. * Strong Customer Service skills, and comfortable talking on the phone.

This job will require you to:

Establish a list of daily tasks to be completed and as requests/work comes in determines urgency and complexity and resets priorities as required in order to effectively meet the needs of both the customer and the business.

Reviews current processes and determines if any improvements or changes can be made in order to provide better customer service and/or more operational efficiencies. Recommends said changes to Management.

Provides effective & timely solutions when presented with an issue.

Guides and advises the seller through the entire process providing answers and resolving problems as needed to ensure a seamless and positive customer experience.

What We Offer:

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career \xe2\x80\x93 we\xe2\x80\x99ve proven this throughout our 60+ years in business. And, we\'ll take care of you along the way. Here\xe2\x80\x99s how:

Comprehensive medical and dental benefits.

RRSP / Pension plan and an Employee Share Plan, both with company match.

Ongoing training, professional development and tuition reimbursement.

A multi-award-winning LEED gold-certified facility, in an exceptional park-like setting, featuring:

A subsidized cafeteria, dry cleaning services, and free parking.

A workout facility, featuring advanced gym equipment, bike room, shower and changing facilities, and nutrition and fitness programs.

Proximity to miles of Fraser River walking paths, plus shops, restaurants and services.

Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through , we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.

If you require any accommodation, please send an email to: .

Ritchie Bros