Job Description

Account Manager -

Vancouver Island, Sunshine Coast & Northern BC

Location:

Remote, based in Greater Victoria, BC

Territory:

Vancouver Island, Sunshine Coast, and Northern BC

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About the Role

Are you a relationship-driven professional who knows the kitchen and bath, building, or design industry and loves connecting with people? Pearl Canada is looking for a

territory-focused Account Manager

to support and grow our dealer and builder network across Vancouver Island, the Sunshine Coast, and Northern BC.

This is an exciting opportunity for someone who knows the local market, has a passion for customer relationships, and is eager to learn and grow within a trusted Canadian brand. While experience as an Account Manager is an asset, we're equally interested in someone with strong industry knowledge, the right mindset, and a drive to succeed. We'll provide the tools and training you need to thrive.

This remote role offers a blend of in-person visits and virtual relationship management for areas less frequently traveled.

About Pearl

For over 27 years, Pearl has been a trusted name in the Canadian kitchen and bath industry. We began with humble roots in Greater Vancouver and have grown into a national brand with thriving offices in Greater Vancouver, Calgary, and Kingston.

As a B2B company, we partner with trade professionals to bring projects to life with confidence, delivering dependable products, innovative design, and exceptional customer care. With over 1,500 partners and three boutique showrooms, we're proud to offer a curated selection of bold, progressive, and timeless fixtures.

Our Core Values

At Pearl, we believe in working from the heart, showing up for our customers and teammates with honesty, respect, and collaboration.

We value:

Honesty

- Building trust through transparency and integrity.

Presence

- Being truly engaged with our customers and each other.

Teamwork

- Collaborating to create success that we all share.

Heart

- Bringing care, passion, and purpose into everything we do.
Our Core Purpose is based on care for the people who are closest to us. When you Care as Family, the inspiration, attention and growth for customers becomes the natural partnership we strive to create.

Why Join Pearl?

At Pearl, you'll be part of a close-knit team that values growth, initiative, and connection. We foster a workplace built on respect, positivity, and support, where your contributions make a meaningful impact every day.

If you're ready to represent a brand built on relationships, reliability, and heart, we'd love to meet you.

Key Responsibilities

Build and maintain meaningful, long-term relationships with dealers, builders, and designers. Be available and responsive to customer needs, ensuring every interaction reflects Pearl's commitment to care and reliability. Conduct regular in-person visits and virtual meetings to strengthen relationships, support sales growth, and share product knowledge. Identify new opportunities and potential partnerships to expand Pearl's presence across the territory. Collaborate with internal teams to support quotes, project bids, and customer onboarding. Actively prospect through referrals, industry connections, and online research to expand Pearl's network. Manage new dealer onboarding and ensure a seamless experience from setup through first orders. Execute quarterly plans aligned with company and regional objectives. Support dealers with marketing materials, training resources, and digital tools to maximize success. Use our CRM (Freshsales) consistently to track opportunities, document interactions, and monitor progress. Represent Pearl at trade shows, networking events, and industry functions to promote the brand and strengthen partnerships. Provide valuable market feedback on competitor activity, trends, and dealer sentiment.

Requirements

Strong knowledge of the kitchen and bath, building materials, or home improvement industry. Familiarity with the Vancouver Island, Sunshine Coast, or Northern BC market. Genuine interest in sales, relationship-building, and delivering exceptional customer experiences. Valid Class 5 driver's license and access to a personal vehicle (car allowance provided). Willingness to travel within the territory, with virtual support for more remote areas. Highly responsive, organized, and able to manage multiple priorities independently. Strong communication and interpersonal skills, with a natural ability to connect and collaborate. Dependable, self-motivated, and eager to learn in a fast-paced, growing environment. Consistent use of CRM tools and comfort with digital communication platforms.
Job Type: Full-time

Pay: $55,000.00-$70,000.00 per year

Benefits:

Dental care Employee assistance program Extended health care Life insurance Store discount Vision care
Experience:

Sales: 1 year (preferred)
Licence/Certification:

Class 5 Licence (required) Canadian Citizenship or Permanent Residency (preferred)
Work Location: Remote