Job Description

POSITION DESCRIPTION

ROLE: ACCOUNT MANAGER

TEAM: ACCOUNTS

LOCATION: TORONTO (HYBRID)

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COMPANY OVERVIEW

Salt XC is an agency driven by the philosophy of Experiential Commerce\xe2\x84\xa2. Our unique framework for designing better consumer experiences that earn attention and drive action. We take an integrated approach that connects your consumer\'s online and offline experiences through data, media, and the memorable moments that drive brand transactions.

ROLE OVERVIEW

Salt Experiential Commerce (SALT XC) is seeking a highly motivated Account Executive to join our dynamic team. As the Account Executive, you will support the Account Management team by overseeing small to medium sized programs and/or working as part of a larger team on large-scale programs.

Successful Account Executives are skilled communicators, nimble producers, flexible and creative problem solvers that can lead a team of executors when required. The ideal Account Executives are organized; are passionate about program management, execution, and oversight; and are focused on producing high quality products and services.

CORE RESPONSIBILITIES

Program Management

• Executing with excellence on behalf of the clients. Execution may require work in-field, online, or in the office, and will vary on a program-by-program basis.
• Communicating with clients & partners as required to understand their needs, deliver this information back to your direct manager and team, and execute accordingly.
• Maintaining updated knowledge of client products and services
• Identifying and informing on industry trends
• Collecting and analyzing data to learn more about consumer behaviour, before programs and after
• Acting as an extension of your client throughout planning, execution and wrap up \xe2\x80\x93 always keeping your client\xe2\x80\x99s needs top of mind.

Team Management

• Collaborating with your direct team to fulfill client needs.
• Working closely with partners and suppliers to ensure they have all the tools & information required to support your business.
• Working with your manager to develop and team of executors to support you where/when required.
• Training, leading, and managing Brand Ambassadors and/or Coordinators (program & team dependant)
• Liaising with your manager on a regular basis, ensuring they are aware of your activities, informed on client updates and can support you as required.

Financial

• Working to gain experience with Salt\xe2\x80\x99s pricing model & your client\xe2\x80\x99s specific budget tools.
• Building small to medium-sized budgets
• Owning and overseeing components of large sized budgets
• Reconciling all sizes of program budgets; staying in close contact with the finance team as required
• Staying on budget in all circumstances, and ability to recognize when a budget may not be sufficient and communicating this to your manager.
• Managing purchases on behalf of the client and company and implementing detailed expense management practises to ensure all employee and corporate expenses are reconciled in a timely and correct manner.
• Ability to review small to medium budgets with clients, working with your manager to provide detailed overview of budget breakdown and pricing rationale.
• Supporting with driving business growth to reach objectives.

Business Operations

• Overcoming challenges and making suggestions to improve processes.
• Supporting teams and committees within Salt to create positive culture and test/implement new policies, procedures, and processes.
• Supporting your team with ancillary projects that support either the client or Salt on a day-to-day basis.

EXPERIENCE & SKILLS

• 2 - 5 years\xe2\x80\x99 experience in the marketing industry, with experience executing digital and IRL programs on behalf of a client
• Excellent verbal and written communication skills
• Adaptability and strong problem-solving skills
• Confidence in managing program budgets.
• Excellent active listening & time management skills
• Ability to build rapport and collaborate with others internally and externally.
• Strong organizational skills
• Strong production skills
• Understanding of consumer behaviours and industry trends
• Strong foundational technology skills \xe2\x80\x93 familiarity with O365, social & digital media tools
• Passion for marketing & partnerships

SALT\xe2\x80\x99S VALUES

• Salt of the Earth: We aspire to be good people. People who are humble, hardworking, honest, and kind to one another. People who are fun to work with, who trust and are respectful of each other.
• Do What\'s Right: We don\xe2\x80\x99t believe in taking shortcuts. We believe in doing what is right, not what is easy or expected.
• Earn It: We believe in rolling up our sleeves and not being afraid of hard work. We want to earn the respect of others, the results we deliver and the praise we receive.
• Make things Better: We aspire to leave things better than we found them and are always looking for a better way. Great ideas come from anywhere, they come from being curious, passionate, solutions-oriented people who care deeply about what we do.
• Seek Different Perspectives: We believe in embracing difference; the perspective it brings, how it challenges us, how it spurs creativity, and its ability to make us better.

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

Salt XC