Account Manager (probiotics)

Mirabel, QC, Canada

Job Description


Permanent 37 h - Full time As soon as possible Work shift: Day Partially remote
Description
Did you know that Mirabel is home to one of the world's leaders in microbial fermentation? As part of the Lallemand group, a private Canadian family-owned company founded nearly a century ago, Lallemand Health Solutions develops, produces, and markets probiotic supplements. Through its business partners, the company's probiotic products are distributed in more than 60 countries.
We are currently looking for a person driven by project management and customer service who will play an essential role in developing client accounts by offering products that meet their needs.
This person's daily responsibilities will include:

  • Build and maintain strong and lasting business relationships with our commercial partners.
  • Create a trust-based relationship with our clients to understand their needs and business objectives and propose tailored solutions.
  • Actively participate in the development of complex custom formulations meeting the specific needs of each client.
  • Effectively communicate the added value of our offer through personalized scientific and marketing presentations, using databases developed by our marketing services.
  • Prepare and manage budgets related to your accounts (sales and expenses), support them with the commercial management, and monitor their monthly achievement against orders and sales forecasts.
  • Respond to product information requests received during trade shows, on our website, or by phone/email.
  • Identify and prospect potential clients to develop our client base.
  • Participate in various promotional events such as conferences, fairs, meetings, and other events.
  • Stay informed about recent developments, research, and scientific publications concerning the nutraceutical market in the Americas.
  • Collaborate with various internal departments (production, quality control, scientific affairs, regulatory affairs, marketing, etc.).
  • Follow up with clients and prospects via our CRM/CDP.
  • Participate in various special assignments.
Job Requirements:
  • Bachelor's degree in science (microbiology is an asset) or administration.
  • Minimum of three (3) years of experience in technical sales in the biotechnological, medical, or food B2B sector.
  • Experience in medium/long-term project management.
  • Patience and attention to detail.
  • Ability to manage priorities and be proactive.
  • Excellent oral and written communication skills in French and English.
  • Teamwork and customer service orientation.
  • Advanced computer skills (Excel, Word, PowerPoint, CRM/CDP).
  • Available to travel (25% of the time) mainly in Canada and the United States, and work weekends during promotional events the company participates in.
Note: The use of the masculine form is employed without discrimination and for the purpose of simplifying the text.
Salary benefits : Assurance collective et rxc3xa9gime de retraite
Relocation/Travel requirements : oui, 10 xc3xa0 25% du temps
Lallemand Solutions Santxc3xa9 inc.
Lallemand Inc. is a privately owned Canadian company specializing in the development, production and marketing of yeast and bacteria, as well as other ingredients linked to these microorganisms or their markets. Lallemand Health Solutions inc. Lallemand...

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Job Detail

  • Job Id
    JD2434140
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mirabel, QC, Canada
  • Education
    Not mentioned