Account Manager

Montréal, QC, CA, Canada

Job Description

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you're interested in engineering or development, marketing or sales, or something else - if this sounds like you, then we'd love to hear from you!



We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.


DESCRIPTION GENERALE



Nous sommes a la recherche d'un gestionnaire de compte dynamique et hautement motive pour joindre notre equipe de vente





Responsabilites:




Servir de point de contact principal pour toutes les questions de gestion des comptes clients Construire et maintenir des relations solides et durables avec les clients Aider les clients a evaluer de nouveaux produits et services au moyen d'un processus de vente consultatif Developper des relations de confiance avec les principaux clients, leurs dirigeants et les intervenants de l'industrie Assurer la livraison rapide et reussie de nos solutions en fonction des besoins et des objectifs des clients Communiquer clairement les progres des initiatives mensuelles/trimestrielles aux intervenants internes et externes Developper de nouvelles affaires avec des clients existants et/ou identifier des domaines d'amelioration pour respecter les quotas de vente Prevoir et faire le suivi des parametres des comptes cles (p. ex. resultats trimestriels des ventes et previsions annuelles) Preparer des rapports sur les comptes clients Collaborer avec les Gestionnaires des ventes afin d'identifier et de developper les opportunites a l'interieur du territoire Agit comme Consultant au niveau des solutions pour les nouveaux clients durant le processus de vente Aider a repondre aux demandes des clients ou les referez aux personnes appropriees pour repondre a leurs questions Se tenir au courant des tendances de l'industrie. Collaborer avec des equipes interfonctionnelles au besoin Exigences du Poste:




Bilingue (Francais & Anglais) Experience B2B, de preference au niveau de l'entreprise. Experience de travail eprouvee en tant que gestionnaire de compte, gestionnaire de compte cle, gestionnaire des ventes, ou autre role pertinent Capacite de communiquer, de presenter et d'influencer les principaux intervenants a tous les niveaux d'une organisation Une solide experience avec les logiciels CRM (p. ex. Salesforce, CRM) et MS Office (en particulier MS Excel) Experience dans l'offre de solutions axees sur les besoins des clients Capacite eprouvee de jongler avec plusieurs projets de gestion de compte a la fois, tout en portant une attention particuliere aux details Excellentes capacites d'ecoute, de negociation et de presentation Excellente communication verbale et ecrite Capacite de voyager sur une base reguliere Connaissance de l'industrie de l'assurance est un atout. Possibilite de travail apres les heures normales de bureau pour fournir de l'assistance aux clients. Exigences et details supplementaire:




Deplacements requis jusqu'a 50 % du temps. Capacite a travailler a distance avec une connexion Internet stable, selon les besoins. Lieu de travail et de travail dans un bureau (si necessaire). Capacite occasionnelle a soulever et/ou deplacer des charges allant jusqu'a 4,5 kg. Mouvements repetitifs frequents des mains et des bras requis pour utiliser un ordinateur. Les capacites visuelles specifiques requises pour ce poste incluent la vision de pres (travail sur ordinateur, etc.). Position assise et/ou debout frequente. -



Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.



Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.



Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.



We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.




Core Requirements and Responsibilities:





Essential job functions included but are not limited to the following:

Build a strong presence in the insurance broker community in the designated

territory.
Increase the number of Vertafore customers by selling to non-Vertafore

Brokerage.
Use the Vertafore Value Selling System.

Serve as the lead point of contact for all customer account management

matters.
Build and maintain strong, long-lasting client relationships.

Help your clients evaluate new products and services through a consultative

selling process.
Develop trusted advisor relationships with key accounts, customer stakeholders

and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer

needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and

external stakeholders
Develop new business with existing clients and/or identify areas of improvement

to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual

forecasts)
Prepare reports on account status

Act as a Solution Consultant for new clients during the sales process

Assist with challenging client requests or issue escalations as needed

Stay abreast of Industry trends.

Collaborate with cross-functional teams as required




Qualifications:




B2B experience, preferably in the insurance business.

Proven work experience as an Account Manager, Key Account Manager, Sales

Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at

all levels of an organization
Solid experience with CRM software (e.g., Salesforce, CRM) and MS Office

(particularly MS Excel)
Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while

maintaining sharp attention to detail
Excellent listening, negotiation, and presentation abilities

Strong verbal and written communication skills

Ability to travel regularly

Insurance industry knowledge is an asset




Additional Requirements and Details:




o Travel required up to 50% of the time.


Ability to work remote with a stable internet connection.

Located and working from an office location (when required).

Occasional lifting and/or moving up to 10 pounds.

Frequent repetitive hand and arm movements are required to operate a

computer.
Specific vision abilities required by this job include close vision (working on a

computer, etc.).
Frequent sitting and/or standing.

A valid Driver's License

Why Vertafore is the place for you:

*Canada Only


The opportunity to work in a space where modern technology meets a stable and vital industry Medical, vision & dental plans Life, AD&D Short Term and Long Term Disability Pension Plan & Employer Match Maternity, Paternity and Parental Leave Employee and Family Assistance Program (EFAP) Education Assistance Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you:

*US Only


The opportunity to work in a space where modern technology meets a stable and vital industry

We have a Flexible First work environment!

Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment. Medical, vision & dental plans + PPO & high-deductible options
Health Savings Account & Flexible Spending Accounts Options: + Health Care FSA
+ Dental & Vision FSA
+ Dependent Care FSA
+ Commuter FSA
Life, AD&D (Basic & Supplemental), and Disability 401(k) Retirement Savings Plain & Employer Match Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance Parental Leave & Adoption Assistance Employee Assistance Program (EAP) Education & Legal Assistance Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness Commuter Benefits (Denver)
The selected candidate must be legally authorized to work in the United States.




The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.




Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Professional Services (PS) and Customer Success (CX)

bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.


The Vertafore Incentive Plan (VIP)

is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.


Commission plans

are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.


Vertafore is a drug free workplace and conducts preemployment drug and background screenings.




We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.


We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com


Just a note, this contact information is for accommodation requests only.

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Job Detail

  • Job Id
    JD2504132
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montréal, QC, CA, Canada
  • Education
    Not mentioned