Job Description

Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the worlds leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Account Manager (Full Time) - Northern Alberta

Purpose:

As a Linde Canada Inc, Account Manager with a background in sales, engineering or business, your primary role will be to profitably manage and grow the business in your territory related to the supply of nitrogen and Lindes patented IN2ERT services, gain new strategic opportunities, and meet sales targets within an assigned designated geographical area or group of customer accounts. Accountable for maintaining/improving existing business and responsible for creating new business growth through a variety of channels including business development support, leads and self-initiative.

Scope:

Under little supervision, this individual contributor is accountable for maintaining and expanding, profitable contracts with large, key and/or complex accounts often consisting of multiple products and services. Responsible for developing relationships with key decision makers, obtain a greater understanding of the customers commercial drivers to create opportunities for selling Lindes products, services, and technologies.

Responsibilities:

• Day-to-day relationship management of existing customers.
• Promotes sales, introduces the organization's programs, and provides account service to cross section large, key and/or complex accounts.
• Focuses on territory profit improvement and gaining new business opportunities and developing long term Product supply contracts with them.
• Support and promote the various Linde application technologies to help solve customer problems and grow Lindes business.
• Proactively develop strategies to renew supply contracts with existing customers.
• Maintains and increases existing revenue stream.
• Uses account management tools to ensure ongoing accuracy of customer information.
• In the process of doing business with the customers, develops knowledge and collects data on the account's business, products, processes, growth opportunities and customers, to better understand general market and specific customer needs.
• Develop an account plan for each account, incorporating a fully developed customer needs analysis, including long and short-term goals and tactics, pricing strategy and a renegotiation plan.
• Maintains good coordination and communication with other sales groups, and functional groups, such as marketing, customer service, production, engineering, logistics, law, and others, to ensure that the account strategies are aligned with the available resources and market objectives.
• Understands competitive activity and strategies with in assigned area/group of customers. Monitors competitive activities.
• Understands the value of Lindes products and application technology in developing pricing recommend-actions.
• Recognizes and expands opportunities at existing customers bringing solutions and value to customers.
• Always represent Linde in a professional and dignified manner.
• Coordinate and interface with Linde Product Managers, Application Engineers, Customer Service, Distribution, and Operations to become the single contact for customer requests.
• Apply cost benefit studies and develop customer proposals to grow business.
• Prepare written responses to detailed large corporation customer RFPs and RFQs
• Regular travel to customer sites and offices is required.

Qualifications

Qualifications:

• An experienced sales professional who has managed a portfolio of 90+ customers of varying sizes and sophistication

Self-motivated * Capable of working independently and in a team environment

• An exceptional communicator with all levels of an organization
• As comfortable in the boardroom as you are at customer plant sites
• Focused on solving customer challenges
• Interested in making a difference
• 5+ years of proven sales skills and a thorough knowledge of sales and business principles, such as account development, negotiations, and presentations
• Experience working with contracts.
• Product knowledge / Marketing experience
• Pricing and Product Management experience
• Computer skills, MS Word, PowerPoint, Excel, CRM
• Extensive experience presenting to internal and external customers
• Ability to multitask and prioritize to properly handle workload and customers
• A track record of delivering results individually and as part of a team
• Degree or diploma: Engineering, Commerce, Business or Marketing or applicable technology or equivalent experience
• The ability to travel throughout your Sales Territory to see new and existing customers [60% travel]

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, drivers license and abstract review, and may also include reference checks, employment and education verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Linde