Job Description

Position

Sales Manager, Office Technology: Northern Alberta

Location

Edmonton, Alberta



We want you to join our customer centric team whose passion it is to Empower Digital workplaces!

At Ricoh, we arent satisfied with keeping pace with todays complex work environments, we are setting the pace. We are reimagining the workplace.

Our high-performance workplace is powered by a team that thrives. We offer a friendly culture with a focus on wellbeing and work life balance. Flexible work options, additional time off purchase program, great physical and mental health benefits, employee discount and recognition programs are only some of the advantages of working at Ricoh.

We are a family that promotes positive manager relationships and on-going learning & development that nurtures professional growth and career advancement.

Discover what you are capable of in an environment where your growth is supported, and your success is celebrated.

Sales Manager, Office Technology: Northern Alberta

The Sales Manager, Office Technology manages and motivates a team of Sales Professionals to achieve individual sales quotas, coaching and advancement. This sales leader will measure, monitor, and hold Sales Professionals accountable for their activities and results. They are also required to assist in making account calls with Sales Professionals, assist in account management, and effectively maintain Ricohs value within our customers. As part of the employee development, it is expected that this leader will support and coach team members in sales, market trends and solution knowledge. This leader will mentor each Sales Professional individually while also building a strong cohesive, collaborative team. They will be responsible for monitoring forecasting efforts and delivering results. This leader is guided by the Office Technology Strategic Plan in conjunction with Ricohs Core Values.

The Ricoh Office Services portfolio includes Hardware, Ricoh Graphics, Software and Professional Services that improve customer businesses. The position is also responsible for People Management activities, including but not limited to: hiring, coaching, performance management, development, corrective action and termination.

Responsibilities:

• Manage the Office Technology Services Sales team to aggressively grow overall revenue and exceed revenue targets
• Coach, mentor and assist in the training and development of Sales Representatives to support them in achieving their business and personal growth objectives
• Proactively manage Sales Professionals to specifics KPIs to ensure the proper territory management and activity levels to ensure team success
• Maintain positive and proactive line of communication between all lines of business as well as senior leadership; includes developing and delivering accurate forecast and attainment details during monthly business reviews
• Operate well in a fast-paced, dynamic environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems.
• Develop strong partnership with Talent Acquisition and Human Resources; helping to create and maintain a bench of qualified talent, and hiring culturally aligned team members
• Hold sales team accountable to drive sales activities, achieve specific KPIs for existing and net new business.
• Coach and develop talent.

• Assesses talent and identifies strengths and weakness.
• Coach sales team through Ricoh's defined selling methodology ensuring they grasp the fundamentals and hones their abilities to meet high standards
• Create development plans with sales reps to continually challenge them to raise the bar
• Promote digital selling techniques and outreach, open and adaptable to new selling strategies
• Assess and implement best practices and develop strategies to maximize revenue opportunity with existing customer base
• Work with Business Development to manage, measure, and drive Net New and expansion Office Technology sales pipelines and activities
• Work with marketing to develop programs and promotions to drive new opportunities
• Other duties as assigned by manager

Continued

Qualifications:

• College or university degree, or equivalent experience in a related field
• 5+ years prior experience selling in a quota-carrying role

Preferred

• 5+ years of prior leadership experience managing sales teams within software, ideally SaaS-based offerings (both on-premise and Cloud)
• Track record of building, coaching, and enabling a rapidly growing team
• Experience selling into a variety of industries and regions as well as experience cultivating larger, strategic relationships and opportunities
• Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base

Skills

• Strong selling skills, with exceptional analytical, organizational, and communication abilities to work within a professional, team-oriented environment, Attention to detail is critical
• Proven track record of technology, software and professional services sales, leadership and integrity
• Experience in setting goals by defining and prioritizing specific, realistic objectives is required
• Ability to maintain positive, productive relationships with co-workers, peers, management, sales, and production departments and ability to motivate individuals and groups
• Strong verbal and written communication skills - includes excellent reporting and forecasting skills.
• Ability to recognize market trends by collecting, organizing, and analyzing statistical data
• Ability to remain updated on current technology and trends in the industry
• Independent judgment to make sound, justifiable decisions, and act in solving problems
• Ability to understand and manage financial reporting including P&L reports

Others

• Requires a valid driver's license and reliable transportation as this position involves local travel on a regular basis (and auto insurance coverage per Ricoh's policy)
• Up to 50% travel required due to business needs

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies\' optimizing their end-to-end business solutions.

REF-23-02321

Ricoh