Job Description

K&D Pratt Group Inc. (KDP) is a multi-industry services and solutions company with comprehensive product offerings; globally recognized product and solution partners; installation, commission, inspection and testing services and 24/7/365 support in Life Safety, Fire, Marine & Instrumentation Technical Services, Sanitation, Instrumentation & Water Treatment, Coatings and Offshore. We are proud to employ a diverse team of professionals across Canada who are focused on delivering high-quality products, solutions and service to our clients. Every day our team members apply their unique knowledge, skills, and abilities to their work, living by our principles of Accountability, Continuous Improvement and Teamwork. We love what we do, and we are always seeking enthusiastic talent to join our team.
As a member of our Technical Services team, the Account Manager - Fire Systems and Technical Services will be responsible for growing fire protection sales and service within Newfoundland and Labrador through customer prospecting, market education and solution support.

Some of the additional expectations of this role would include:

• Seeking out new business across all fire protection offerings (Fire Alarm, Suppression and Sprinkler) by establishing contact with prospects, scheduling sales calls, and following up on leads.
• Providing/sourcing value-added solutions and services from vendors and partners to support key account and new client fire protection requirements.
• Preparing proposals, presentations, and financial analysis to support sales activities and enable successful closure of sales.
• Conducting seminars, demonstrations, etc. to generate, develop, and qualify leads for prospective customers.
• Maintaining customer and vendor relationships and identifying opportunities to develop and grow new business partnerships.
• Monitoring market, competitor, and customer trends.
• Consulting on external pricing strategies and maintaining internal pricing policies.
• Developing territory plans to meet established gross margin targets and grow the fire protection business in Newfoundland and Labrador.
• Participating in trade shows, product demonstrations and other events to promote awareness of our products and services, increase sales, and enhance the companys image.
• Supporting other team members including administrative, operational, and field staff, in the safe, efficient delivery of superior service to our clients.

The successful candidate would bring a variety of competencies to the role including:

• Demonstrated ability and motivation to achieve sales targets and goals.
• Professional and customer service focused mindset.
  
• Ability to identify and evaluate client needs translating them into solutions and sales.
• Engaging selling skills and presentation abilities.
• Ability to manage schedules and a keen attention to detail.
• Strong communication skills.
• Ability to work collaboratively with colleagues and clients.
• Flexibility to address changing situations/priorities and solve problems as they evolve.
• Ability to support the safe execution of high quality work.

They must also possess the following experience and training credentials:

• 2+ years of experience in the fire services industry (Fire Alarm, Fire Suppression and/or Sprinkler) complimented by completion of a technical diploma in fire protection or related field.
• Relevant experience in Fire Systems and Technical Services sales or related sales (or business development) of service-based solutions.
• Valid drivers license.
• Knowledge of NFPA, ULC and other local, national and international codes and standards would be considered an asset.
• Familiarity with computerized ERP and CRM systems would also be an asset.

NOTE: All combinations of education in a related and experience will be considered.
Given the nature of our operations, they must be able to travel to remote client sites and other operating locations. Overtime may be necessary; therefore, flexibility in hours of work will be required.
KDP offers a competitive compensation and benefits package, including health and dental insurance; retirement savings and leave programs. If you are excited by the opportunity to contribute to a highly successful and growing company and interested in being part of a dynamic team, we want to hear from you.
We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.