Job Description

This position is responsible for establishing and maintaining positive customer relationships and ensuring customer satisfaction. The Account Manager works directly with ASP customers, focusing on ASP\xe2\x80\x99s Capital, Consumable & Service portfolio. The Account Manager is accountable for the customer experience. The ASP Account Manager will focus account development activities primarily in hospitals within the assigned territory.

Responsibilities:

• Maintain and increase all ASP product sales in a manner consistent with company goals in the assigned territory.
• Collaborate closely with Country Manager & Commercial Director, Canada Marketing, Service organization, Senior Clinical Education Consultant & other provincial Account Managers to achieve positive results for the customer.
• Collaborate with headquarters support (Customer Care, Product Complaints, Tech Service) on behalf of customers to assist in resolving issues and ensure the best possible customer experience.
• Use consultative selling techniques to identify solutions to meet customer needs through increased usage of existing ASP products and the introduction of new ASP products to the hospital.
• Establish and maintain optimum account call frequencies which lead to better relationships with the customer, better understanding of the customer\xe2\x80\x99s business and needs, and the accomplishment of the sales quota.
• Analyze territory sales potential and develop sales execution plans that improves consumable product category sales at or in excess of the company plan.
• Continually acquire, maintain, and expand personal understanding of features, benefits, applications and market conditions, which enhance the needs for our current and future products.
• Document sales activities within the Company\xe2\x80\x99s established Customer Relationship Management (CRM) system.
• Identify and manage tracing issues to ensure revenue in their accounts is accurately captured.
• Operate the territorial business within the guidelines.
• Develops, communicates, and executes a yearly business plan for consumable goods.
• Submits and executes an accurate forecast for capital, consumable and service products on a monthly and quarterly basis.

Our Needs:

• A minimum of a bachelor\xe2\x80\x99s degree is required.
• 4-6 years business, clinical, expertise with proven medical device industry sales experience, is preferred.
• Experience in selling medical products with knowledge of MDRD, O.R. and GI processes is preferred.
• Experience with the Cognos system, Project Management skills, and Influencing skills highly preferred.
• Candidates must possess a valid driver\'s license issued in Canada.
• The ability to travel related to this role is required.
• Demands of the job include 60% travel by car and air throughout the designated regional area of assigned responsibility including occasional international travel.
• The position is based in the Province of Alberta Canada, preferably in the Greater Calgary or Edmonton metropolitan areas.
• The territory & geographic responsibility area is Alberta, Saskatchewan, and the Northwest Territories.

Fortive Corporation Overview

Fortive\xe2\x80\x99s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We\xe2\x80\x99re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential\xe2\x80\x94your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We\xe2\x80\x99re honest about what\xe2\x80\x99s working and what isn\xe2\x80\x99t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Ready to move your career forward? Find out more at .

Come join our team at Advanced Sterilization Products (ASP) and be part of a global leader in infection prevention solutions for the healthcare industry. With advanced products, technologies, and workflows for medical sterilization and disinfection, ASP is dedicated to defending the lives of patients, families, healthcare workers, providers, and communities. Add your talent to our extraordinary team and help us in our mission to make healthcare safer for everyone. ASP is based in Irvine, California with core sites in Everett, Washington and Schaffhausen, Switzerland plus many more offices around the world.

Fortive