Job Description

ARE YOU READY TO TAKE YOUR CAREER TO NEW HEIGHTS? ARE YOU SEEKING A NEW CHALLENGE IN A DYNAMIC SECTOR?

This is a very exciting and highly innovative time here at Outside.

OUR TRUE NORTH:

Outside Interactive, Inc., the premier hub for active lifestyle enthusiasts, offers best-in-class content and experiences to more than 70 million of the world\'s most passionate outdoor, wellness, and endurance enthusiasts every month. We inspire a broad and diverse audience to do the activities they love with greater enjoyment, inspiration, and knowledge and are dedicated to making real change in the outdoor and fitness industries.

Outside is looking for an Account Manager to create long-term, trusting relationships with our customers, oversee a portfolio of assigned customers, develop new business from existing clients and manage campaign delivery. This role reports to the Director of Account Management and works closely with the sales teams, ad ops teams and other cross-functional departments throughout Outside. If you have a digital media or marketing background, have a flair for client communication and relationship-building, this role is for you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Responsibilities

• Retain, grown and diversify the value Outside provides its clients ultimately growing revenue and opportunities
• Build and maintain relationships with customers: be the go-to, daily, and single point of contact ensuring alignment on goals, deliverables, timelines and KPIs
• Provide proactive and consultative client support including overseeing all aspects of campaign management, reporting and renewal conversations
• Work cross-functionally to deliver the best possible customer experience and product delivery
• Drive production schedules and approval processes, asset collection, internal team alignment and trafficking and development and deployment of all aspects of campaigns on behalf of customers
• Gather and measure analytics, track pacing, reporting to clients and final recapping that include insights and key learnings

• Collaborate with pre-sales team and sales execs to help guide strategic extension and renewal conversations

• Meet and exceed client expectations by providing the highest level of customer service and developing strategies to resolve issues as they arise

Qualifications

• Highly organized, detail oriented and ability to task switch quickly
• Excellent verbal and written communication skills and interpersonal skills
• Digital marketing and/or media background with emphasis on creativity and driving results
• Experience in client management, comfortable working with a roster of accounts at varying levels of complexity
• Experience working cross functionally with a lens towards relationship building and collaboration
• 3+ years of experience in AdOps, Campaign/Account Management preferred
• Bachelor\'s degree required. BA in marketing, statistics, advertising or business preferred
• Must be able to comprehend and articulate analytical data
• Must exercise great proactivity with strong communication, customer relations, and analytical skills
• Ability to stay on task and follow outlined processes
• A strong level of comfort and confidence in answering and/or resolving client inquiries is necessary

We are unable to sponsor a VISA for this position

Entirely remote jobs that could be performed in Canada: Employees can expect to be paid a salary between $45,000 to $55,000. Additional benefits include health care, vision, dental, retirement, Flexible Time Away, sick leave, and more. This salary range is merely an estimate and may vary based on an applicant\'s location, market data/ranges, an applicant\'s skills and prior relevant experience, certain degrees and certifications, and other relevant factors.

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