Job Description

About Us

FMi is a leading freight forwarding and logistics company, providing efficient and reliable solutions to businesses worldwide since 1996, with its headquarters in Calgary, Western Canada and in presence in Eastern Canada.

FMi Logistics delivers dependable and damage-free transportation solutions and commercial warehousing solutions, saving your business valuable time and money. With extensive experience in global supply chain operations, we excel in fostering strong business relationships and ensuring smooth product flow across diverse marketplaces. Our services offer personalized attention, constant communication, and competitive pricing. Trust our experienced team for warehousing, shipping, and logistics solutions, and elevate your business with reliable, cost-effective services.

https://fmicanada.com/home/

https://fmicanada.com/about-us/

Job Title: Account Executive (Sales) - Global Freight Forwarding

Job Summary

This role will be responsible for engaging with both new and existing customers, with a specific focus on Air and Ocean Freight Forwarding services. The individual will work to understand customer needs, provide tailored sales solutions, and ensure a high level of service delivery throughout the freight forwarding process. Targeting, securing, and onboarding new customers will be a key KPI for this role.

The successful candidate will identify customer logistics needs, present customized freight solutions, and drive revenue growth through strategic selling and account management. Responsibilities include prospecting new business opportunities, collaborating with operations to ensure seamless execution of freight forwarding shipments.

A strong understanding of global trade, transportation regulations, and customer service excellence will be key to success in this role.

You Want to Do This

A. Business Development

Develop and implement outbound sales and business development strategies specific to the Air and Ocean target market.

Help create and prioritize strategic target account lists.

Generate new leads, identify, and contact decision-makers, screen potential business opportunities, and populate a sales tracker.

Research and build new and existing accounts (adding new leads/contacts, sending emails, and strategic cold calling).

Conduct cold-calling and warm-calling campaigns.

Maintain pipeline call tracker for weekly reporting. Sales pipeline meetings.

Conduct high-level conversations with Senior Executives on prospective accounts.

Mine, validate, and close leads coming into FMi from website enquiries.

Set up a new client onboarding meeting with the assigned operations team to "hand off" the client.

Achieve monthly quotas of qualified opportunities and close ratios.

Manage proposal response process, including detailed RFP requirements and content creation with inputs from various internal and external sources.

B) Strategic Market Analysis and Planning

Be able to assess global market trends, identify potential opportunities, and develop comprehensive sales strategies.

Must have foresight, meticulous planning, and the agility to adapt strategies in response to market fluctuations.

Must Master this skill to be able to anticipate market needs and guide the sales team towards achieving local and international sales targets.

You Know & Have These Things Already

1. Education and Experience Requirements

Bachelor's degree in business, Logistics, or a related field (equivalent work experience may be considered).

Solid sales performer with at least 3-5 years of successful sales records, specifically in Air and Ocean Freight Forwarding.

Turn on that ability to tap into global opportunities while working alongside freight forwarding operations.

Specific Logistics, supply chain, or Freight knowledge - Supply chain education & knowledge is considered of great value.

Minimum 3 years' experience in using CRM and prospecting tools.

Valid driver's license and access to a reliable vehicle for client visits.

Current CIFFA Certification is a benefit.

Experience in working remotely.

2. Qualifications/Skills

Cross-Cultural Communications, Competence and Adaptability

Negotiation skills

Leadership & team management

Global Freight Forwarding market expertise.

3-5 experience in freight forwarding sales.

Experience in Social Media Marketing skills and PowerPoint presentations.

Experience in building and nurturing Sales Pipeline.

The ability to build and maintain relationships with customers and stakeholders, coupled with strong leadership and problem-solving skills.

Excellent verbal and written communications, multilingual skills are of high value.

You Should Know This About the Job

Along with your salary, you will have a Performance Incentive component, a car and phone allowance. You will have plenty of incentives to continue learning and growing your skills through an Education Reimbursement program and our support. Working at a rapidly expanding company means you will have plenty of interesting assignments, lots of diverse challenges, and opportunities for career growth. We care about outcomes, and we like results-driven people. We believe in a teamwork environment, where one of us succeeds, we all succeed. We like creative problem-solvers and curious people.

Are You a Good Fit?

Think you have what it takes? Are you ready to join a great team?

Does your career path include growing into the role of a high-performing Business Development Executive?

We are ready to hire the right person immediately!

Schedule

8-hour shift Monday to Friday

The location is based in Calgary, Alberta

Must have Reliable transportation & Driver's license.

This is a Hybrid (in person) role with some in-office days.

Be able to work remotely with the support of the Western Freight Team.

Benefits:

Company events Competitive Health & Dental Benefits Extended health care Employee assistance program Disability insurance Life insurance On-site parking Paid time off. Tuition reimbursement

Supplemental pay types: Commission pay

Experience 3-5+ years required.

Job Types: Full-time, Permanent

Pay: $1.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Flexible schedule Life insurance On-site parking Paid time off Tuition reimbursement Vision care
Ability to commute/relocate:

Calgary, AB T2C 3W1: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Application question(s):

4) What sales software/system are you using currently, i.e. CRM?
Experience:

Sales: 5 years (required)
Work Location: Hybrid remote in Calgary, AB T2C 3W1