Job Description

About Us

Dens 'N Dente is a fast-growing dental supply company in Canada, dedicated to providing top-quality dental products and exceptional customer service. Our mission is to support dental professionals in delivering the best care to their patients through our extensive range of products and commitment to excellence. We pride ourselves on our innovation, reliability, and the strong relationships we've built within the dental community.

We are seeking a motivated and detail-oriented Account Coordinator to join our dynamic sales team. The ideal candidate will play a crucial role in supporting our sales efforts, managing customer accounts, and ensuring seamless communication between clients and our sales representatives.

Key Responsibilities

Client Support:

Serve as the primary point of contact for assigned accounts, addressing client inquiries and resolving issues promptly.

Order Management:

Process orders accurately and efficiently, ensuring timely delivery and follow-up.

Sales Coordination:

Assist the sales team with scheduling appointments, preparing sales materials, and tracking sales activities.

Account Management:

Maintain and update client records, ensuring all information is current and accurate.

Reporting:

Generate sales reports and provide insights to the sales team to support decision-making.

Communication:

Facilitate clear and effective communication between clients, sales representatives, and other departments.

Customer Service:

Deliver exceptional customer service, building and maintaining strong client relationships.

Qualifications

Education:

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Experience:

Minimum of 2 years of experience in sales support, account management, or customer service. Experience in the dental field is preferred. Proficiency in French is an asset.

Skills:

Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Experience with CRM software (e.g., NetSuite Oracle) is a plus

Attributes:

Detail-oriented with a high level of accuracy Ability to work independently and as part of a team Positive attitude and a proactive approach to problem-solving

What We Offer

Benefits Package:

You have the option to opt-in to our benefit program for single or family coverage.

Professional Development:

Opportunities for career growth and advancement.

Work Environment:

A supportive and collaborative team culture. Commission included.
Job Type: Full-time

Pay: $20.00-$22.00 per hour

Benefits:

Dental care Extended health care
Education:

Secondary School (preferred)
Experience:

B2B sales: 1 year (preferred)
Language:

English (preferred)
Work Location: In person