Job Description

Overview:

Bilingual Account Coordinator, Experiential Marketing -

Toronto, ON

About Match Retail

Match Retail is a leading sales, training, and branded retail agency trusted by North America's most recognizable brands. We help companies thrive in retail through powerful customer engagement and scalable talent solutions. Our people are our edge--trained, supported, and empowered to make an impact where it matters most: in-store.

Position Overview

The

Bilingual

Account Coordinator, Experiential Marketing

is an entry-level role providing vital support to the account management team in the execution of client programs. Working closely with Account Managers and Directors, this role ensures flawless delivery of experiential marketing initiatives through exceptional project management, organization, and communication.

Key Responsibilities

Support divisional business objectives and program execution from start to finish. Coordinate and manage daily workflows, logistics, and small-scale projects. Own and run small-scale programs with oversight from senior team members. Maintain program critical paths, workback schedules, and status trackers, proactively flagging variances or delays. Participate in weekly status meetings; prepare contact reports and follow-ups. Assist with internal trafficking of projects, vendor coordination, and procurement of program materials. Recruit, schedule, train, and manage Brand Ambassadors/Team Leaders, including in-field coaching and development. Support financial processes by tracking costs, processing invoices, updating budgets, and participating in reconciliations. Deliver weekly reports and post-program summaries to measure impact and drive client value. Stay current on marketing trends, competitive activity, and client industry insights. Ensure operational excellence across experiential practices, including: + Retail sampling and sales events + Mall and mobile tours
+ Street/guerilla activations
+ Tradeshows and pop-up stores
+ Social media campaign integration

Professional Skills & Requirements

Post-secondary degree/diploma in Marketing or related discipline (preferred). Up to 2 years of experiential/field marketing experience, ideally in a managerial or field leadership role. Previous people management experience

required

. Valid driver's license and unlimited access to a vehicle

required

. Ability to work flexible hours, including evenings and weekends; travel up to 35%. Strong written and verbal communication skills. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Proactive problem solver with the ability to create efficiencies and process improvements. Collaborative team player with an entrepreneurial spirit and adaptability. Proficient in Microsoft Office (Excel, PowerPoint, Word). Bilingualism (English/French) considered an asset. Comfortable with regular physical activity when required.

Why Join Us?

Match Retail is a certified Great Place to Work in Canada.
We have been recognized among Canada's top employers for the level of trust that our employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.
At Match Retail, trust is at the foundation of innovation, agility, resilience, and efficiency. We believe our people matter most and that's just one way we move ... differently.
At Match Retail, we believe in empowering our team members to grow and succeed. If you're ready to take on a new challenge with a luxury brand, we'd love to hear from you.

We thank all applicants in advance, however, only those who meet the requirements will be contacted to move forward. Match Retail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.