Job Description

Job Overview:

We are seeking a detail-oriented and experienced Account Coordinator to manage high-value, high-volume customer accounts from initial sampling to final delivery. The ideal candidate will be highly organized, analytical, and comfortable juggling multiple priorities in a fast-paced office environment. This role combines customer relationship management, order coordination, cost analysis, and administrative support.

Key Responsibilities:

Act as the primary point of contact for key clients, providing timely updates on orders, delivery schedules, and production status

Coordinate the full order cycle -- from sampling and quotations to purchase orders, production, and shipping

Analyze customer requirements, costing structures, and delivery feasibility to support accurate quoting and production planning

Prepare and maintain detailed reports on account activity, cost tracking, and performance metrics

Communicate proactively with clients regarding timelines, changes, and feedback

Provide administrative support to the sales and operations teams as needed

Qualifications:

Minimum 2-3 years of experience in a similar role (account management, order coordination, or customer operations)

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Proficiency with Microsoft Excel and other reporting tools

High attention to detail and ability to manage deadlines

Experience in manufacturing, packaging, or B2B customer service is a strong asset

How to Apply:

If you are a motivated individual with a passion for customer service and detail, please submit your resume . We look forward to hearing from you!

Job Type: Full-time

Pay: From $25.00 per hour

Work Location: In person