Job Description

Pour le francais, faites defiler vers le bas.

Berlin Packaging Canada Corporation (BPCC), is Canada's premier supplier of rigid packaging and packaging components. We are a $100 million company with 10 straight years of record growth.



Chances are you enjoy products supplied by Berlin Packaging every day! We serve virtually every end market: automotive, beverage, food, home care, industrial chemical, pet care and veterinary, personal health and beauty, wine and spirits, and cannabis.



Combine that with our "Anything is Possible" mindset and our winning culture, our 130+ employees are high-performing - and importantly, collaborative - entrepreneurs who blow through obstacles. We love it here.





Berlin Packaging Canada Corporation (BPCC), une entreprise d'emballage de Berlin, est le principal fournisseur canadien d'emballages et de composants d'emballage rigides. Nous sommes une entreprise de 100 millions de dollars avec 10 annees consecutives de croissance record.



Il y a de fortes chances que vous appreciiez les produits fournis par Berlin Packaging tous les jours ! Nous servons pratiquement tous les marches finaux : automobile, boissons, nourriture, soins a domicile, produits chimiques industriels, soins veterinaires et animaux de compagnie, sante personnelle et beaute, vin et spiritueux, et cannabis.



Combinez cela avec notre etat d'esprit. Tout est possible et notre culture gagnante, nos plus de 130 employes sont des entrepreneurs tres performants - et surtout, collaboratifs - qui franchissent les obstacles. Nous l'aimons ici.





Are you up for the opportunity of a lifetime? If so, we are seeking an

Account Coordinator

, who performs a myriad of tasks related to account and project management, customer relations, data analytics, inventory, and accounts receivable analysis, and many more activities. Will work alongside other departments within Berlin to manage account onboarding and maintenance, product sourcing, pricing initiatives, purchase orders, contracts, transportation, receiving, inventory, stocking agreements, local marketing endeavors, and profit analysis.

Key Accountabilities:

Provide exceptional customer service to all accounts. Process customer orders; act as a liaison between the employees of Berlin Packaging and its customers. Review, track, and manage all internal activities from order placement through delivery, ensuring effective communication and customer thrill. Serve as project manager for new customer launches; manage multiple SKUs, and coordinate with sales and supply chain to ensure products are delivered on time and within specification. Process customer invoices and conduct soft collections, as needed. Maintain and update sales records and customer information within CRM tool; prepare and review reports as required. Partner with sales to develop pricing and send customer quotes; ensure accurate pricing. Partner with sales, supply chain and/or global team to source product; communicate with suppliers to submit orders, check pricing, item availability, and shipping. Coordinate with internal stakeholders including sales, supply chain, warehouse, and corporate groups to service the customer and deliver branch metrics. Conduct wellness calls to understand customer needs and develop actions plans where needed to improve service level. Fulfill employee portion of the Berlin Values by demonstrating a strong work ethic, teamwork, loyalty, innovation, productivity and driving profitable results.

Knowledge, Skills, Abilities:

Bachelor's degree strongly preferred or equivalent experience. 2+ years in an account support role, with a customer centric mindset. Demonstrated project management skills. Ability to complete tasks and solve problems with limited guidance and direction. Demonstrates a strong work ethic and ability to learn. Excellent problem solving, decision making, and analytical skills. Strong business acumen with willingness to learn Berlin Packaging's business, products, customers, and suppliers. Strong interpersonal and communication skills including written, verbal, and active listening. Highly organized and detail oriented. Strong time management skills; prioritize and follow up. Operates with a sense of urgency. Is flexible and open to change and new ways of working. High energy, positive attitude, and contributes to a positive team culture. Self-motivated; consistently strives to attain goals and seeks self-improvement. Technologically savvy.

How is our Account Coordinator role different than other Account Coordinator roles?

A day in the life of a Berlin Account Coordinator could entail customer status meetings first thing in the morning followed by prioritizing production with manufacturers in the afternoon and closing the day by entering and billing purchase orders.



#LI-Hybrid

Berlin Packaging Canada Corporation (BPCC)

offers an outstanding compensation and benefits package including health care plan, dental plan, life insurance, and educational assistance.

We look at candidates' skills but hire based on traits

.

We believe in hiring smart, passionate people who are thirsty for knowledge and excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Berlin Packaging/BPCC provides equal employment opportunities

for all employees and applicants for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, provincial, or local laws and ordinances.



Visit our Careers page for more information on our Anything is Possible culture and Total Rewards offerings.


This position is not eligible for sponsorship.*


Berlin Packaging maintains a smoke-free workplace.*

Consolidated Bottle Corporation offre une remuneration et un ensemble d'avantages sociaux exceptionnels, y compris un regime de soins de sante, un regime de soins dentaires, une assurance-vie et une aide a l'education.

Nous examinons les competences des candidats, mais nous embauchons en fonction des traits.

Nous croyons en l'embauche de personnes intelligentes et passionnees qui ont soif de connaissances et qui sont enthousiastes a l'idee d'apprendre et de developper leurs competences. Si vous etes enthousiasme par ce role, mais que votre experience passee ne correspond pas parfaitement aux points decrits dans la description de poste, nous vous encourageons a postuler de toute facon. Vous etes peut-etre le bon candidat pour ce role ou d'autres.

Berlin Packaging Canada Corporation (BPCC) offre des possibilites d'emploi

egales a tous les employes et candidats a un emploi sans egard a la race, a la couleur, a la croyance, a la religion, a l'origine nationale, a l'ascendance, au statut de citoyennete, a l'age, au sexe ou au genre (y compris la grossesse, l'accouchement et les conditions medicales connexes), a l'identite de genre ou a l'expression de genre (y compris le statut de transgenre), a l'orientation sexuelle, a l'etat matrimonial, au service militaire et au statut d'ancien combattant, a l'incapacite physique ou mentale, condition medicale protegee telle que definie par la loi etatique ou locale applicable, les informations genetiques ou toute autre caracteristique protegee par les lois et ordonnances federales, provinciales ou locales applicables.



Visitez notre page Carrieres pour plus d'informations sur notre culture Tout est possible et nos offres Recompenses totales.


Ce poste n'est pas admissible au parrainage.*


Berlin Packaging maintient un lieu de travail sans fumee.*