Job Description

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Job Details
Access Services Supervisor - (997711.1)
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Organizational Unit
University of Victoria -> Library
Location
University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)
Posting Close Date
19 February 2026
Please note that positions will close at 4 p.m. on the closing date.
FTE
1.0
Salary Grade
$4,740.00 - $5,056.00
Additional Posting Information:
N/A
Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.
Classification
PB9
Hours of Work
Sunday 9:30am-5:30pm, Monday - Thursday 9am-5pm
Employee Group:
CUPE 951 - Regular
# of Hires Needed
1
Category
Customer Service, Education, Training, and Library
About this Opportunity
The Access Services Supervisor works within a team of 8 supervisors and supports UVic Libraries' values and goals by assisting library users at multiple services points across UVic Libraries, directing workflow, and acting as a resource for staff in coordinating and accomplishing daily operations for Access Services & Resource Sharing. In addition, the Access Services Supervisor provides operational support for the Manager of Access Services & Resource Sharing, supervises Music & Media functions by ordering, processing, and troubleshooting a wide range of equipment and media, oversees film digitzation and Music & Media reserves, compiles reports and statistics, conducts performance check-ins, and contributes to or oversees other projects as needed.
If you have questions about this opportunity, please contact Nicole Herron at nherron@uvic.ca.
Job Summary
UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members of equity deserving groups. Access Services and Resource Sharing is part of the University of Victoria Libraries and consists of: Circulation Services; Music & Media, the Technical Support Unit, Stack Maintenance, Distance Learning & Research, and ReQuest for Faculty. The Libraries are made up of approximately 150 employees including Faculty Librarians, professional and CUPE staff, and student assistants. The UVic Libraries support the teaching, research, and learning needs of our campus and the broader communities.
Reporting to the Manager, Access Services, this position supports the University of Victoria Libraries' values and goals by supervising a strong and diverse staff team dedicated to service excellence who provide service to library users at multiple service points across UVic Libraries. As a member of the Access Services supervisory team, this role assigns staff and delegates work to ensure efficient operations in order to create consistently outstanding service for library users.
This position requires occasionally moving weights over 10 kgs (22 lbs.) and accessing items from a variety of heights. This position may be required to work varied day, evening and weekend shifts.
Job Requirements
Minimum of two (2) years of recent experience in a similar position, preferably in a post-secondary or institutional environment, or an equivalent combination of education, training and experience may be considered.
Knowledge/Skills/Abilities:

• Demonstrated commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment
• Demonstrated ability to work in a respectful manner in a team environment with people from a broad variety of cultural backgrounds and contribute to an inclusive working and learning environment
• Proficiency with computer applications (MSOffice suite, web tools, Excel, databases)
• Demonstrated experience supervising and leading teams
• Demonstrated experience in providing excellent public service
• Strong written and verbal interpersonal and communication skills
• Ability to organize and complete work assignments accurately and on-time while balancing competing demands
• Ability to work effectively independently or within a team
• Ability to provide individual staff support and feedback
• Ability to exercise reasoning, judgment and creativity to solve problems in a variety of contexts
• Ability to instruct staff and library users with diverse learning needs and learning styles
• Demonstrated flexibility in a responsive work environment that allows for changes in priorities
• Ability to conduct basic research and write reports as directed

Specialized Knowledge/Education:

• High school graduation or equivalent
• Some post-secondary education or work experience preferred

Territory Acknowledgement: We acknowledge and respect the L?k?????n (Songhees and X?seps?m/Esquimalt) Peoples on whose territory the university stands, and the L?k?????n and WSANE? Peoples whose historical relationships with the land continue to this day.
Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of .
Read our full equity statement here:
Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact:

Skills Required