Job Description

The Department of Housing, Land and Communities is committed to Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Diversity, and Inclusion Policy.

What we offer:

Flexible working hours Pension Plan Employer-paid health and dental benefits Up to $2,500 annual training funds 4 weeks paid vacation annually

The Housing Program Administrator is responsible for the leadership in the delivery of all rental based programs in the Housing Services division; providing supervision, mentoring and skill development to staff to ensure program and professional accountability.


These programs provide a wide range of housing options for seniors, individuals and families; the intent is to provide low to moderate income individuals with modest affordable, appropriate, and suitable housing. This includes developing and maintaining appropriate partnerships with other government services and community organizations to support those with presenting complex issues.


The incumbent will ensure appropriate case management practices are implemented, while adhering to legislation, policy, and procedures.

Duties will include:

Increase complexity of issues resulting in the expansion and development of program services -two Seniors Tenant Outreach Worker positions provincially continuing to expand tenant relations services will include adding an additional tenant relations position. Incorporate research and best practice in the monitoring and improvement of quality program service delivery and standards. Develop and manage an internal audit function with quality assurances. Lead data collection processes which provide the required information for program reporting and evaluation. Develop and implement systems and processes to establish and maintain records for the business unit including completing and maintaining related manual and computerized records and documentation such as interactions and income testing with tenant and service providers, maintaining statistical data, completing individual tenant profiles. Contribute to the development of key performance indicators and other measures to monitor program outcomes and quality assurances. Work collaboratively with the Family Housing Board Authorities providing expertise and guidance in all areas of program policy and financial administration. Provides leadership, advice, direction and supervision to program Supervisors, Seniors Tenant Outreach Workers, and Housing Officers in all provincial offices. Executes program management tasks including issue and risk management, monitoring outcomes, and communication of overall program status to the Manager and Director of Housing Operations. Develops and monitors key program financial indicators and offers expert analysis on service delivery issues to the management and Finance teams and provides insight to improve processes and practices to ensure adherence to financial accounting standards. Manage a high level of financial accountability expected by all staff in adherence to legislative and policy requirements according to designated signing authorities. Advances a culture of continuous quality improvement and best practices within a social housing environment, through an inclusive, equity-based lens, and approach. Identify, determine and ensure the provision of appropriate recruitment, orientation, supervision and training and development programs for staff and student placements. Create a positive teamwork environment; maximize staff motivation and engagement through support, clear communication, opportunities and challenges and education of staff. Other duties as required.

Minimum Qualifications:

Must have a university degree in Business, Public Administration, Social Sciences or a related field. Demonstrated equivalencies will be considered. Recent considerable management and supervisory experience is required, including staffing and budget resource management. Extensive experience working in social housing and/or the delivery of social services utilizing case management practices support individuals with complex needs. Considerable experience in leading teams in quality assurance, program evaluation and change management. Considerable experience in financial processes, accounting procedures, budget management, and analysis and forecasting. Considerable experience in records management processes, policy development and implementation, reporting requirements. Considerable experience and proficient in the use of Microsoft Excel and Access Databases preferred. Experience working with the Residential Tenancy Act, Housing Corporation Act,Housing programs, including policies, procedures and services is preferred. Excellent interpersonal and communication skills - written and verbal, organizational, time management, problem solving, conflict resolution leadership and team building skills. A good previous work and attendance record and acceptable criminal record check and vulnerable sector check. Access to a reliable vehicle and valid driver's license.

Other Qualifications:

Working knowledge of the Mental Health Act and other Federal and Provincial statutes and acts, the DSM 5, Provincial regulatory Acts for Health Care Professionals. Knowledge of local community, provincial and federal resources related to mental health and addictions and seniors issues. Knowledge of the department's function, priorities and policies. Skillset that includes strategic planning, evaluation and operational direction.

This competition may be used to fill future job vacancies.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383. IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE. Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at

www.jobspei.ca

. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.

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