Education: ExpĂ©rience: Education No degree, certificate or diploma Tasks Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and…
Education: No degree, certificate or diploma Experience: Experience an asset Tasks Sell merchandise Receive payments Maintain records and statistics Explain the type and cost of services offered Arrange for billing for services Arrange for refunds and credits Answer inquiries and…