About the Role We are seeking a Strategic Customer Success Manager to manage and grow relationships with our largest, most strategic law firm customers. In this role, you will serve as a trusted advisor to executive stakeholders, driving long term…
CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to…
Sr. Director, Customer Support, leads the global support function to ensure timely, empathetic, and effective resolution of customer issues. This role is responsible for the strategy, structure, and daily operations of our support organization across all channels (email, chat, phone,…