Location: Ottawa Status: Full time & 6 month term Scope of Position: This role is the ambassador for Alterna members and Alterna Bank customers via member initiated contact through our Contact Centre. With a sincere desire to provide optimum service,…
Scope of Position The Leasing and Contract Administrator plays a key role in supporting the real estate and facilities team by overseeing the administration of lease agreements, contracts, and related documentation. This position ensures that all leasing and real estate…
Scope of Position The AML/ATF Officer will be responsible for the daily transaction review and analysis as relates to Money Laundering and Terrorist Financing. The Officer will work closely with all relevant parties to obtain and share information and be…
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport…
Major Responsibilities Voice of the Customer research program support – execute monthly survey deployments, monitor fieldwork, program surveys and dashboards in Qualtrics, conduct initial data analysis, prepare draft reports, and support the closed loop process. The Research Analyst will contribute…
Scope of Position The Personal Banking Officer is the lead role involved in outbound, banker initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with…
Scope of Position The focus of this role is to contact and meet with designated members in an effort to understand and meet their overall banking needs, consolidate share of wallet and refer to more senior bankers. Sales are driven…
Scope of Position The AML/ATF Quality Control Lead is a senior individual contributor responsible for leading quality control efforts across the AML/ATF program. This role ensures the integrity of investigative output, supports regulatory compliance, and drives continuous improvement in AML…
Scope of Position The Personal Banking Officer is the lead role involved in outbound, banker initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with…
Location: Toronto or Ottawa (Hybrid opportunity) Scope of Position The Vice President, Digital Channel Applications provides leadership and expertise in maturing and evolving a digital banking strategy to drive digital sales and deliver a superior digital channel banking experience through…
Reports To: Manager, Human Resources Location: Ottawa Scope of Position The HR Business Partner (HRBP) position focuses on partnering with people leaders within their assigned business units to promote and execute HR best practices. The HRBP collaborates with people leaders…
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport…
Scope of Position The Personal Banking Officer is the lead role involved in outbound, banker initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with…
Status: Casual Expected working hours: 1 2 days per week Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide…
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport…
Scope of Position Reporting to the Director, Member Experience Retail COR, the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal…
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport…
Scope of Position The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport…
Status: Term 6 months Work Location: On site Scope of Position The Human Resources Records Representative performs a number of activities related to imaging, tracking, storage, and abiding by the legislative and best practices, for digital and physical records. Major…
Scope of Position The Personal Banking Officer is the lead role involved in outbound, banker initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with…