Job Description

You

You are someone who "gets" IT. You're frequently called on to solve complicated technology challenges. You enjoy working with high end infrastructure and trying new things. Your home network is the envy of major corporations. You know how to talk to people. You've always been able to explain complex technology to other people. The idea of a normal 9-5 sitting in a cubical makes you relish the movie "Office Space".

You are a problem solver. You are not afraid to work on a project you've never done before. You know that Google is your best friend.

You are extremely independent and self-motivated. You don't get out of bed because you have to, but because you're excited about the day ahead. You don't need to be asked to respond to a problem, you're already on it the second it comes up. Better yet, you anticipated the issue, and developed a work around before it became a problem.

Us

Informanix is a leading provider of technology consulting and managed services to a variety of client organizations. We've been growing considerably since our founding in 2013. We think the future of the IT industry is bright with significant opportunities ahead for our members.

What we're building

Informanix is leading the way in progressive technology deployments and business process improvements, helping our clients grow their own businesses and become more efficient, and reduce their own level of risk.

How you'll help

You'll be a key player on the front lines of our client services organization. You'll become a trusted member of our staff and a trusted resource to our client users. The quality of service you provide will have a direct impact on the success of Informanix and the success of our client organizations.

The Role

Informanix is looking for a "Zscaler Solutions Engineer" to lead and contribute to highly complex infrastructure, security, and technology integration projects. The role is extremely technical, and client project delivery requirements will have you at the forefront of the IT industry, working with the latest tools, frameworks, and technologies. You are a big picture person, but also have a keen eye for detail, and a propensity for technological rigor. The job can be stressful at times, but you know how to manage client's expectations.

The Zscaler Solutions Engineer role is a client-facing technical specialist responsible for the design, deployment, and support of Zscaler solutions (Zscaler Platform, ZIA, ZPA, ZDX). This role partners with our sales, engineering, and support teams to deliver secure, scalable, and effective Zero Trust network access and secure internet gateway solutions for our customers. You will serve as a subject matter expert (SME) on Zscaler technologies and lead both pre-sales and post-sales technical engagements.

Main Duties & Responsibilities

Serve as the primary technical advisor on Zscaler products (Zscaler Platform, ZIA, ZPA, ZDX) for sales opportunities, solution design, and implementation projects.

Conduct requirements gathering sessions with customers to assess network, security, and application architectures.

Design secure, scalable Zscaler deployments tailored to customer environments.

Lead proof-of-concept (PoC) deployments and demonstrations.

Own the end-to-end deployment lifecycle, including configuration, testing, troubleshooting, and handoff to support.

Troubleshoot complex technical issues during deployments or in support escalations.

Create and maintain high-quality documentation (implementation guides, customer runbooks).

Deliver training and knowledge-transfer sessions to customers and internal teams.

Stay current on Zscaler product updates, security trends, and competitive solutions.

Collaborate closely with Sales Engineers, Project Managers, Security Architects, and vendor partners to ensure successful project delivery

Zero Trust Evangelism and representing Zscaler in the marketplace.

Participate in staff "group chat" and staff meetings

Other items as necessary

Required Skills

3+ years of hands-on experience with Zscaler products (strong preference for experience with ZIA, ZPA, ZDX).

5+ years in network security engineering, solutions architecture, or consulting roles.

In-depth knowledge of:

Networking fundamentals (TCP/IP, DNS, HTTP/S, VPN) Security technologies (SSL inspection, CASB, SWG, DLP) Zero Trust architectures Identity and access management
Experience deploying cloud-based security solutions in enterprise environments.

Strong troubleshooting and problem-solving skills.

Excellent verbal and written communication skills for client interaction and documentation.

Ability to manage multiple projects and priorities with minimal supervision.

Expert knowledge of Windows Server, Linux Operating Systems experience nice to have.

Deep expertise in one or more major cloud providers (AWS, Azure, GCP), including IaaS, PaaS, and SaaS offerings.

Understanding of cloud architecture patterns, serverless, containers (Docker, Kubernetes), and hybrid cloud solutions.

Strong understanding of networking (TCP/IP, DNS, DHCP, VPNs, load balancers, firewalls, SD-WAN).

Expert knowledge in compute, storage solutions (SAN, NAS, Object), virtualization (VMware, Hyper-V), and data center technologies.

Deep understanding and practical experience in designing and implementing Zero Trust architectures, including principles like "never trust, always verify," micro segmentation, strong identity-centric controls, policy enforcement points, and least privilege access.

Ability to translate complex business requirements into scalable, reliable, secure, and cost-effective technical solutions.

Understanding of non-functional requirements like performance, scalability, availability, resilience, and maintainability, and designing solutions to meet them.

Ability to conduct proof-of-concepts (PoCs) and pilot projects to validate architectural approaches.

Ability to deeply understand client business goals, drivers, processes, and challenges, and map them to technology solutions.

A strong desire and ability to continuously learn new technologies, platforms, and keep up with industry trends.

Excellent Client Service Skills

Additional Skills

Certifications in any of the below is an asset:

Zscaler ACE Zscaler Digital Transformation Administrator Zscaler Ransomware Protection Zscaler Certified Delivery Specialist Zscaler Certified Sales Engineer Zscaler for Users - Advanced Zscaler Technical Associate
oZscaler Private Access Support Specialist

Experience with cloud platforms (AWS, Azure, GCP).

Familiarity with scripting/automation (e.g., Python, Terraform) for configuration management.

Experience with SIEM/SOAR integrations.

Background in consulting, MSP/MSSP, or systems integrator environments.

Results Only Work Environment

Informanix is a virtual firm. All of our tools are cloud based. We work from our home offices or on client sites as required. We don't punch time clocks. We get work done. We recognize that doing a quality job when it needs to be done, is more important than warming a chair for a certain amount of time each day.

Additional Requirements

Space to use as a home office

Valid Class 5 Drivers License

Potential travel and client site visits

Reliable personal vehicle

Only candidates being considered for an interview will be contacted directly.

Job Types: Full-time, Permanent

Pay: From $1.00 per year

Additional pay:

Bonus pay
Benefits:

Casual dress Company car Company events Dental care Disability insurance Extended health care Flexible schedule Life insurance Paid time off Profit sharing RRSP match Tuition reimbursement Vision care Work from home
Schedule:

Day shift Monday to Friday Weekends as needed
Work Location: Remote