Job Description

Competition: 4N23-003 Wage: $21.00 per hour Hours of Work: Permanent Full-Time Must be available for Mornings/Afternoons/Evening Location: Whitehorse, Yukon Under guidance from the PSA Lead, this position will be responsible to assist passengers while in the terminal building with duties including check-in, baggage drops and boarding. The PSA role requires excellent customer service skills, problem solving ability, computer aptitude, superior safety awareness and readiness for physical duties such as lifting baggage and assisting passengers. As one of the frontline employees representing the Company, a professional attitude and positive mindset is key to success in this position. Why work for us? \xc2\xb7 Set the pace for our travelers as they embark on their journey \xc2\xb7 Flight benefits for you and your family on Air North and over 75 international airlines! \xc2\xb7 Employer paid health & dental benefits \xc2\xb7 Group RRSP investment options \xc2\xb7 Fuel discounts with our subsidiary company \xe2\x80\x93 Chieftain Energy \xc2\xb7 Opportunities for advancement in your career \xc2\xb7 Feeling of giving back to the community What does this role involve? \xc2\xb7 Greeting passengers and issuing tickets \xc2\xb7 Assisting passengers with boarding and disembarking the aircraft \xc2\xb7 Handling passengers\xe2\x80\x99 luggage \xc2\xb7 Ensuring all activities are following safety regulations laid out by Transport Canada \xc2\xb7 Communicating with other departments \xc2\xb7 Operating passenger loading jet-way bridge (passenger walk way) \xc2\xb7 Providing our award-winning customer service throughout all our daily interactions What are the requirements for this role? \xc2\xb7 Grade 12 High School Diploma or equivalent \xc2\xb7 Valid drivers license \xc2\xb7 Must be able to obtain and retain a Transport Canada Airport Restricted Area Identification Card (RAIC) \xc2\xb7 Effective conflict resolution and problem-solving skills \xc2\xb7 Be physically fit (able to lift up to 70 pounds repetitively) \xc2\xb7 Must be available to work shift work, split shifts, weekends and holidays \xe2\x80\x93 hours of work depend on operational requirements \xc2\xb7 Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada How to Apply: Quoting competition #4N23-003, please submit your resume and cover letter to the HR Department We wish to express our appreciation to all applicants for their interest in this position. Due to the substantial volume of applications, we receive, only qualified candidates selected for an interview will be contacted. Air North is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact HR. Air North, Yukon\'s Airline has been serving Yukoners for over 40 years. We offer competitive wages, an attractive benefits package including great travel perks, and an enriching work environment for our 450+ employees. Job Types: Full-time, Permanent Salary: From $21.00 per hour Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Profit sharing
• RRSP match

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Overtime pay

Experience:

• customer service: 2 years (preferred)

Shift availability:

• Day Shift (required)
• Night Shift (required)

Work Location: One location Application deadline: 2023-03-06