Job Description

YXY Passenger Services Agent (Check-In)

Air North - Yukon\'s Airline

Whitehorse, YT
Full Time
Compensation: $21 Hourly
Health, Dental, Flights

Duration

Permanent

Closing Date

January 25, 2023

Job Level

Entry level

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Competition #: 4N23-003 Wage: $21.00 per hour Hours of Work: Permanent Full-Time/Part-Time Must be available for Mornings/Afternoons/Evening Location: Whitehorse, Yukon Under guidance from the PSA Lead, this position will be responsible to assist passengers while in the terminal building with duties including check-in, baggage drops and boarding. The PSA role requires excellent customer service skills, problem solving ability, computer aptitude, superior safety awareness and readiness for physical duties such as lifting baggage and assisting passengers. As one of the frontline employees representing the Company, a professional attitude and positive mindset is key to success in this position. Why work for us?

• Set the pace for our travelers as they embark on their journey
• Flight benefits for you and your family on Air North and over 75 international airlines!
• Employer paid health & dental benefits
• Group RRSP investment options
• Fuel discounts with our subsidiary company \xe2\x80\x93 Chieftain Energy
• Opportunities for advancement in your career
• Feeling of giving back to the community
• What does this role involve?
• Greeting passengers and issuing tickets
• Assisting passengers with boarding and disembarking the aircraft
• Handling passengers\xe2\x80\x99 luggage
• Ensuring all activities are following safety regulations laid out by Transport Canada
• Communicating with other departments
• Operating passenger loading jet-way bridge (passenger walk way)
• Providing our award-winning customer service throughout all our daily interactions

• Grade 12 High School Diploma or equivalent
• Valid driver\xe2\x80\x99s license
• Must be able to obtain and retain a Transport Canada Airport Restricted Area Identification Card (RAIC)
• Effective conflict resolution and problem-solving skills
• Be physically fit (able to lift up to 70 pounds repetitively)
• \xc2\xb7 Must be available to work shift work, split shifts, weekends and holidays \xe2\x80\x93 hours of work depend on operational requirements
• Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada