Job Description

Be the best YOU!

Being a part of Youth Opportunities Unlimited (YOU) means you have a shared passion for supporting youth in reach their full potential. YOU is a place where your unique background, perspectives, and talents are valued, and help innovate new program ideas to best support youth in our community.

You can make your impact here! Be part of a diverse and inclusive workplace where the work you do is truly valued. You will have the freedom to excel in your way by serving young people and knowing you are making a difference for our community.

Come be a part of a team that works alongside youth as they work on goals and be there to celebrate when they achieve those milestones. Help us continue creating a community where youth are embraced and will thrive.

Reporting to the Youth Shelter Team Leader, the Primary Case Worker will be responsible for overseeing case management plans and establishing short-term and long-term housing for youth accessing our shelter services. Primary Workers will be responsible for the successful day-to-day operations of the Youth Shelter including conducting intakes/discharges, assessments, case management plans, coordinating referrals, and providing individual supports to youth accessing our shelter. Qualified candidates possess exceptional communication and de-escalation skills, work well in a fast paced and dynamic environment, and hold values that support our corporate vision of being "A community where youth are embraced and will thrive"..
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Reponsibilities, but not limited to the list below:

Administering assessments to youth (e.g. VI-SPDAT or Youth SPDAT) and initiating participant's plans as soon as possible (e.g. diversion, family reconnection, rapid rehousing, or shelter intake, etc). Provide appropriate community referrals and supports to participants Complete participant case notes, occurrence reports, shift change forms in a timely manner Input on-line case information that supports the coordinated attainment of successful housing outcomes for youth in a shared case management approach within the broader context of homeless prevention in London Receive, record sort and store donations from the community Perform interior and exterior safety checks Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges in accordance with YOU policies and procedures. Perform general cleaning duties

Qualifications:

Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and experience Ability to work shifts: days, evenings, and weekends on a 5 week shift rotation. Current Police Vulnerable Sector Check (or can obtain upon hire) Current Standard First Aid & CPR Certificate Level C Experience working with at-risk youth and extensive knowledge of local community based programs Proficiency working with Housing First approach in an emergency shelter preferred Proven ability to problem-solve and manage conflict Demonstrated strong written and verbal communication Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel and PowerPoint Access to a vehicle or reliable transportation

Youth Opportunities Unlimited is an equal opportunity employer that values the richness of a diverse environment. Youth Opportunities Unlimited is committed to providing an accessible workplace, in support of the Accessibility for Ontarians with Disabilities Act (2005) and the Integrated Accessibility Standards Regulation 191/11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements with YOU contact noted above.

Job Types: Full-time, Permanent

Pay: From $23.08 per hour

Expected hours: No less than 35 per week

Benefits:

Casual dress Dental care Disability insurance Discounted or free food Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Work Location: In person

Application deadline: 2025-09-28