Job Description

Be the Spark!

Join our passionate team and help us to achieve great things in our community.

Please Note: This position is for the North Side Location with a 5:00AM Start Time

The YMCA of Fredericton is a leading charity that responds to critical social needs in the community and works to provide solutions. By nurturing the potential of children, youth, and adults, the YMCA connects people to life-building opportunities as well as to each other and enhances their quality of life.

Employee Benefits

Free YMCA of Fredericton membership Nationwide access to other YMCAs Complimentary career development & training (including Continuing Education Credits, Re-Certification, etc.) Staff appreciation events Employee recognition Flexible work arrangements Competitive wages Free Parking

Position Overview

Maintain front line delivery presence and excellence in daily operational issues relating to membership sales and services. Meet, greet, and answer all member/potential member questions in a friendly and welcoming manner. Facilitate membership and program registrations. Participate in membership sales strategies that support the recruitment of new members and the retention of existing members (eg. making phone calls, helping members through the welcome desk, help members that have reached out through emails, being able to talk about current promotions that we are offering, facility tours, etc). Perform light cleaning and organization duties as required to keep the work area and facility clean. Actively participate in scheduled programs, meetings, and special events. Work with other Y team members to help facilitate the growth of the YMCA.

General YMCA Responsibilities

Demonstrates appropriate behaviors in line with our mission, vision, and values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the association. Represents the YMCA and the association in a professional manner. Understand the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services. Understands the importance of the volunteer/staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors, and staff.

Skills & Qualifications

Min. 17 years of age. Workplace Standard First aid is an asset Workplace Hazardous Materials Information System (WHMIS) certification is an asset. Well-developed interpersonal skills, and relationship building skills; ability to establish a rapport with members, staff, and volunteers. Excellent verbal and written communication skills with members, staff and volunteers. Organizational skills. Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity. Flexibility regarding assigned hours of work - evening and weekends and holidays.

Competencies Required

Commitment to Organization Vision and Values:

Demonstrates and promotes a personal understanding of and appreciation for the mission, vision, strategic outcomes, and values.

Participant Focused:

Commits to assisting each participant (child or adult) in the development of new skills in a fun and safe manner.

Self-Management:

Works independently with minimal supervision.

Professionalism:

Professionally represent the YMCA to members and visitors at all times.

Integrity:

Demonstrates responsible behavior at all times and maintains high ethical standards.

Service Oriented:

Deliberately identifies and creates opportunities to enhance each and every individual's YMCA experience.
If you are interested in being part of a dynamic team and developing your skills while embarking on the adventure of working for an organization dedicated to strengthening the foundations of community, we would love to hear from you!

Please send your resume and cover letter to the Manager of Membership Services, Wayne Warren:

wayne.warren@ymcafredericton.org

Note: Successful candidates will be required to provide a current and satisfactory Criminal Record Check/Vulnerable Sector Check and proof of certificates, if applicable. Employees will be required to attend YMCA Child Protection Training.

Job Type: Full-time

Pay: From $16.40 per hour

Benefits:

Company events On-site gym On-site parking
Schedule:

Day shift Monday to Friday Morning shift Weekends as needed
Work Location: In person

Expected start date: 2025-07-14