Job Posting
Halifax Regional Municipality (HRM) is inviting applications for a full-time, permanent Works Control Supervisor, with the Facility Maintenance & Operations division of Property, Fleet & Environment.
Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality's core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
Reporting to the Manager, Building Operations, the Works Control Supervisor oversees the effective operation of the Facility Maintenance & Operations Service Request Centre, ensuring the delivery of high-quality, timely customer service to building occupants, the public, Councillors, and HRM Business Units. As a key member of the Facilities Management team, the Supervisor applies technical expertise, creativity, and sound judgment to lead a proactive approach to planned and preventive maintenance.
Within this environment, the Works Control Supervisor directs Building Service Advisors and provides direct support for maintenance service requests and work orders, ensuring that required work across 240 HRM-owned and leased facilities is completed, accurately recorded, and effectively reported to support Property, Fleet & Environment and Facility Maintenance & Operations staff.
The Supervisor is also responsible for the efficient operation and effective use of CityWorks and SAP systems, including scheduled, planned, and infrastructure maintenance, service level commitments, procurement processes, and management decision reporting. The role develops and maintains appropriate reporting tools to support informed decision-making across the organization.
KEY RESPONSIBILITIES:
Service Delivery
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