Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living(TM).


We are searching for a

Workforce Services Manager, Enhanced Care

to join our Shannex HR team based in Halifax, Nova Scotia. In this role you will lead and shape the administrative HR team supporting Nova Scotia nursing homes, and work directly with operational leadership to facilitate the delivery of service excellence for your team.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:


Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program Life, travel, and other insurances Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching) Vacation accrual (begins immediately) and travel insurance Free onsite parking Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events Access to continuing education and training through Shannex's Centre of Excellence Opportunities to be part of sector innovation and continuous improvement initiatives Recognition and Rewards for service excellence and safety

About the Opportunity

As part of the Workforce Services team within People and Culture, provides leadership and oversight to the Workforce Coordinators (HR/Payroll Administration role) based out of our Nova Scotia nursing homes. Manages the Workforce Coordinator roles within the region to ensure compliance with company policies and procedures, applicable legislation, and brand standards. Management of the Workforce Coordinators within the division, including recruitment, development and performance management. Regular travel within operational regions to provide in person support to your team and operational management. Coordinates training and ongoing support for direct reports and members of the site management team related to the workforce systems and processes. Works closely with Corporate Workforce Services team to understand workforce initiatives, strategies and process improvements and leads the implementation of changes within their team. Accountable for ensuring internal processes and compliance requirements are met, including scheduled audits, compliance documentation, reporting and communications. This includes areas of collaboration with operational partners and other HR groups. Provides workforce support for new nursing home openings within the region. Promotes a safety culture by taking every reasonable precaution in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:


Relevant education and/or direct experience related to Human Resources or employee services Previous leadership experience, preferably in an operational or dynamic service delivery environment Experience working in unionized environments with ability to read and understand collective agreements A responsive and collaborative approach to problem solving, and a flexible, persistent drive for continuous improvement. Advanced proficiency in the English language is required, proficiency in other languages considered an asset. A passionate and purposeful approach to your work, and alignment with our organizational values to ensure seniors have access to quality accommodations, services and care.

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit shannex.com.

If you're ready to join the Shannex team of

Great People

, apply today!




Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.




All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.